Event Center Supervisor - Lead F&B & Guest Experience

Grey Eagle Resort & Casino; Calgary; Presencial; CAD 48.000 - 62.000; Jornada completa

Descripción de la vacante

Grey Eagle Resort & Casino is seeking an Event Center Supervisor to oversee all aspects of events, including setup, food service, and bar operations, while mentoring F&B staff and delivering excellent guest experiences. The role requires strong organizational skills, safety awareness, and the ability to coordinate with multiple teams in a fast-paced environment.

Responsibilities include supervising staff, ensuring timely setup/breakdown, maintaining professional presentation, and handling

Formación

• Experience supervising event staff and ensuring service quality.
• Ability to read event orders and floor plans for setups.
• Basic AV and electrical knowledge is an asset.
• Strong guest service orientation and professionalism.

Responsabilidades

• Oversee all aspects of events from setup to service and guest experience.
• Train and coach Event Center F&B staff for high-quality service.
• Ensure health, safety and cleanliness standards across the event center.
• Manage timesheets, staffing and post-event breakdown per event orders.
• Perform administrative tasks and billing using POS systems as needed.

Conocimientos

Supervisory experience

Guest relations

Event setup knowledge

AV knowledge

Herramientas

Point-of-sale systems

Descripción del empleo

Grey Eagle Resort & Casino is seeking an Event Center Supervisor to oversee all aspects of events, including setup, food service, and bar operations, while mentoring F&B staff and delivering excellent guest experiences. The role requires strong organizational skills, safety awareness, and the ability to coordinate with multiple teams in a fast-paced environment.

Responsibilities include supervising staff, ensuring timely setup/breakdown, maintaining professional presentation, and handling