Evening Building Concierge

Alliance Maintenance Ltd.; Vancouver; On-site; CAD 34,000 - 48,000; Part time

Benefits offered by this job

Health benefits

On-site training

Company events

Steady employment

4% Vacation Pay

Job summary

Alliance Maintenance Ltd. is looking for a Concierge to provide excellent customer service to residents and their guests. The role encompasses assisting the building manager, handling resident inquiries, and ensuring smooth operations.

This position offers a Monday to Friday shift from 4:00 PM to 8:00 PM, with responsibilities including monitoring complaints, conducting patrols, and enforcing building rules. Health benefits and on-site training are provided for full-time employees.

Qualifications

• Strong customer service skills and a helpful attitude.
• Excellent communication, coordination, and listening skills.
• Professional appearance required.
• Ability to stay calm under pressure.
• Organized and responsive to calls and emails.

Responsibilities

• Act as the main contact for residents and their guests.
• Assist residents with housekeeping and maintenance requests.
• Handle administrative tasks and maintain accurate records.
• Conduct regular patrols of the building and exterior.
• Monitor fire alarm panels and report issues.

Skills

Customer service skills

Communication skills

Coordination skills

Multitasking

Microsoft Office proficiency

Job description

Alliance Maintenance is a growing building maintenance company serving residential strata properties across Metro Vancouver. We focus on creating a positive team environment and helping our staff build their careers, which we see as key to our success.

If you want to know more, visit our website: https://www.alliancecleans.com/

Job Details

The Concierge is the first point of contact for residents and their guests, providing a warm welcome and helpful support. This role assists the building manager with daily tasks, answers resident inquiries, and ensures smooth day-to-day operations.

Shift Available:

• Monday to Friday from 4:00 PM to 8:00 PM

Responsibilities and Duties:

• Act as the main contact for residents and their guests in a friendly and professional manner.


• Assist residents with housekeeping and maintenance requests.


• Respond to noise and other resident complaints.


• Handle administrative tasks and maintain accurate records (vehicles, guests, and service providers).


• Enforce parking rules, including towing unauthorized vehicles.


• Conduct regular patrols of the building and exterior.


• Monitor fire alarm panels and report issues.


• Train new Concierge staff when required.


• Flexible working evenings and weekends when needed.


• Other duties as required.

Skills and Qualifications:

• Strong customer service skills and a helpful attitude.


• Excellent communication, coordination, and listening skills.


• Professional appearance (neat suit and attire).


• Ability to stay calm under pressure and multitask.


• Proficient with Microsoft Office, email, and online tools.


• Organized and responsive with calls and emails.


• Flexible working on holidays and unscheduled shifts.
  

We offer:

• On-site training.


• Cleaning supplies provided.


• Health benefits for full-time employees.


• Company events.


• Steady employment.


• 4% Vacation Pay added to each paycheque.