Estimator

Lift Auto Group; Edmonton; On-site; CAD 54,000 - 66,000; Full time

Job summary

Lift Auto Group is seeking an experienced Estimator in Edmonton, AB. The role focuses on accurately estimating vehicle damage and preparing detailed repair estimates in collaboration with autobody technicians.

Strong customer service and insurance process understanding are essential. Ideal candidates have at least 3 years in estimating for collision and repair, with the ability to explain estimates clearly, assist customers with insurance questions, and upsell additional services during the

Qualifications

• 3 years' experience in an estimating role within the collision and repair industry is required.
• Strong mechanical knowledge to assess vehicle damage and repair needs.
• Excellent customer service and ability to explain estimates and insurance considerations.

Responsibilities

• Utilize dealership and repair knowledge to assess vehicle damage and prepare detailed estimates.
• Collaborate with autobody technicians to ensure accurate repair needs.
• Explain estimates to customers and upsell additional services when appropriate.
• Ensure estimates comply with company SOPs for estimates and parts.

Skills

Estimating experience

Mechanical knowledge

Insurance knowledge

Upselling skills

Customer service

Cash handling

Multi-tasking

Job description

Drive your career. Accelerate your success.

AB - OVERHEAD WAGES EXPENSE Full Time Other Edmonton, AB, CA

30+ days ago Requisition ID: 1105

Salary: CA$60,000.00 Annually

CSN Herbers West is looking for a well rounded Estimator to join our repair team in Edmonton, AB. If you are passionate about estimating and looking for an opportunity to contribute your expertise within a collaborative team environment.

Why Join Us?

Lift Auto Group offers a competitive compensation package based on your experience, comprehensive benefits, a collaborative and engaging team environment, opportunities for career growth, and the chance to be part of an exciting and expanding organization.

Overview/Responsibilities:

• Utilize dealership and automotive repair knowledge to accurately assess vehicle damage and prepare detailed repair estimates.
• Collaborate with autobody technicians to ensure accurate assessment of repair needs.
• Provide exceptional customer service by explaining repair estimates, upselling additional services when necessary, and addressing customer inquiries.
• Accurately completes estimates according to company standard operations procedures for estimates and parts.
• Ensures customers leave with a clear understanding of their insurance and are aware of any required deductibles.
• Handle cash transactions related to estimates and repairs with professionalism and accuracy.
• Support sales efforts by effectively communicating repair estimates to customers and promoting additional services as needed.

Qualifications:

• 3 years' experience in an estimating role within the collision and repair industry is required.
• Strong mechanical knowledge to accurately assess vehicle damage and repair requirements.
• A strong understanding of insurance companies’ processes and guidelines;
• Proven track record of upselling services while maintaining a focus on customer satisfaction.
• Excellent customer service skills with the ability to communicate effectively with clients.
• Proficiency in cash handling procedures and sales techniques.
• Ability to thrive in a fast-paced environment while managing competing tasks efficiently