Esthetician / Massage Therapist

HeadHunting Inc.; Toronto; On-site; CAD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Critical illness coverage

Employee recognition

Rewards

Commission on retail sales

Job summary

HeadHunting Inc. in Toronto is seeking an Esthetician to provide skin therapy treatments and body treatments, and to excel at skincare retail recommendations. You will build rapport with clients and maintain a high standard of service in a friendly spa environment.

You should be able to work evenings/weekends, deliver outstanding customer care, follow wellness policies, and participate in ongoing product training to meet sales goals.

Qualifications

• Experience in spa or hospitality is an asset.
• Fluent in English with excellent customer service skills.
• Able to meet personalized sales goals and work in a team or independently.

Responsibilities

• Provide high-level customer service and safe, efficacious spa treatments.
• Demonstrate advanced technical ability during treatments.
• Discuss services, treatment plans and recommendations with clients.
• Educate clients and sell skincare and beauty lines in boutique.
• Complete skincare recommendations and treatment notes for clients.
• Maintain treatment rooms and spa areas, stock inventory.

Skills

Customer service

English fluency

Sales ability

Teamwork

Time management

Professional demeanor

Education

Ayurveda/Esthetician program

Massage education program

Spa/hospitality experience

Tools

Booker scheduling software

Job description

Description
If you have a talent for promoting relaxation and enhancing well-being through your expertise in skincare and body care, we want to hear from you!
Benefits:

• The opportunity to work in a beautiful environment and to be part of a friendly and supportive team of experts.
• Continuous training and education.
• Pay is based on your skills and experience. In addition to the base salary, you will have the opportunity to earn a commission on retail sales and receive a Service charge based on the policy.
• Health, Dental, Life Insurance and Critical Illness Coverage after 3 months of continued employment.
• Industry-leading perks and incentives such as Employee Recognition, and Rewards.

Position Overview:
A full range of services is required to be provided by the right candidate including Skin Therapy Treatments, and Body Treatments. Estheticians must be able to build rapport with clients and approach all client interactions with reverence for the guest. A successful Esthetician will excel at retail sales and will continuously commit to product training and meet or exceed personalized sales goals.
Duties and Responsibilities:

• Abides by theWellness & Spa Policies and Procedures Guidelines
• Provides high-level customer service, as well as safe and efficacious services to all guests
• Follows service protocol during all treatments
• Demonstrates advanced technical ability during treatments
• Comfortably discuss services, treatment plans and recommendations with clients
• Reviews client Health History/Release forms prior to services adapting for any contraindications
• Maintains cleanliness of treatment rooms and other areas of the Spa.
• Ensures the safe and proper use of spa equipment
• Ability to educate clients and sell skincare and beauty lines sold in our boutique
• Completes customized Skincare Recommendations sheets for all facial clients
• Completes treatment notes on all visiting clients noting preferences or recommendations.
• Willing to upgrade and learn new protocols during training and incorporating them in the treatments.
• Assists with stocking and inventory
• Responsible for fostering a healthy attitude and working relationships with all co-workers and members of management
• Other tasks as assigned e.g doing Laundry and folding of spa linen.

Requirements:

• Fluency in English
• Exceptional customer service skills
• Ability to meet personalized sales goals
• Courteous and professional demeanour
• Able to work in a team or independently
• Advanced time management skills
• Ability to sit or stand for extended periods of time
• Ability to work in a humid environment
• Must be well groomed, and comply with the spa dress-code policy
• Ongoing Customer service and product line training attendance is mandatory
• Availability to work evening/ weekend /required shifts.

Education and Experience:

• Previous spa or hospitality experience as an asset.
• Ayurveda/Esthetician, Massage education programme.
• Previous experience with Booker or other scheduling applications considered an asset.