ESP Systems Lead — Technical Support

Baker Hughes; City of Leduc; On-site; CAD 85,000 - 120,000; Full time

Job summary

Baker Hughes is seeking a Lead Services Specialist - Technical Support to optimize Electrical Submersible Pumping (ESP) systems and support customers through the full lifecycle. You will collaborate with customers, account managers, and field teams to deliver robust, reliable lift solutions.

The role emphasizes analyzing data, providing on-site technical guidance, and driving efficiency while maintaining safety and quality standards. On-site work is required.

Qualifications

• Bachelor’s degree in Engineering or Engineering Technology Diploma with relevant oil and gas industry experience.
• Demonstrate knowledge of artificial lift systems, production engineering principles, and ESP applications.
• Possess strong analytical, troubleshooting, and problem-solving capabilities.
• Have excellent written, verbal, and presentation communication skills.
• Demonstrate strong organizational and time-management skills with the ability to manage multiple priorities.
• Be self-motivated with a passion for continuous improvement and delivering exceptional customer results.
• Demonstrate a commitment to teamwork, professional development, and service excellence.
• Have oil and gas production experience, which would be considered an advantage.
• Have 0-5 years of relevant industry experience; entry-level candidates will be considered.
• Be able to work full-time onsite.
• Be legally authorized to work without company sponsorship now or in the future.

Responsibilities

• Designing and optimizing ESP systems based on well conditions, production targets, and operational requirements.
• Analyzing production and well performance data to evaluate ESP system effectiveness and identify optimization opportunities.
• Providing technical support to customers, Production Engineers, Account Managers, Field Service personnel, and ARMO teams.
• Troubleshooting ESP system performance issues and supporting root cause analysis and corrective action development.
• Developing technical recommendations to improve production, reliability, and operational efficiency.
• Delivering customer presentations, technical training sessions, and technology updates.
• Preparing technical reports, engineering documentation, case studies, and technical papers.
• Collaborating with product, reliability, manufacturing, and service delivery teams to improve technology performance and customer outcomes.
• Driving continuous improvement initiatives that enhance engineering efficiency, service quality, and operational excellence.
• Promoting a strong culture of safety, quality, and customer satisfaction.

Skills

Analytical skills

Troubleshooting

Communication skills

Time management

Teamwork

Education

Bachelor’s degree in Engineering

Engineering Technology Diploma

Job description

Baker Hughes is seeking a Lead Services Specialist - Technical Support to optimize Electrical Submersible Pumping (ESP) systems and support customers through the full lifecycle. You will collaborate with customers, account managers, and field teams to deliver robust, reliable lift solutions.

The role emphasizes analyzing data, providing on-site technical guidance, and driving efficiency while maintaining safety and quality standards. On-site work is required.