Erikson Consumer Multimedia - Brand Support Coordinator

JAM Industries; Baie-D'Urfé; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

RRSP / 401(k) matching

Flexible work options

Job summary

JAM Industries, a leading distributor of consumer electronics and pro-audio gear, seeks a Brand Support Coordinator to empower Product Management across brand operations. You’ll manage product data, pricing, and reports while coordinating promotions with Sales, Marketing, and Operations.

The role requires strong Excel skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Bilingual French/English is highly valued.

Qualifications

• 1–2 years of experience in brand support, product management, marketing, sales support, or related role.
• Post-secondary education in Business, Marketing, Communications, or related field preferred.
• Advanced proficiency in Microsoft Excel and the Microsoft Office suite.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• High attention to detail and accuracy.
• Ability to work independently and collaboratively within a team.
• Bilingual (French and English), both written and spoken.

Responsibilities

• Support Product Managers in execution of brand plans, product launches, and promotional programs.
• Maintain promotional calendars and coordinate brand communications with internal teams.
• Manage product and pricing data, ensuring accuracy across systems and reports.
• Execute pricing updates and monitor pricing activities with Product teams.
• Assist with inventory reporting and analysis to support business decisions.
• Prepare product presentations, price lists, and sales support materials.
• Support trade shows, training sessions, and other brand-related events.
• Create and maintain SKU records, product specifications, descriptions, and pricing information.
• Support product lifecycle management, including introductions, updates, and discontinuations.
• Ensure timely communication of product information to stakeholders.
• Build, maintain, and distribute sales, inventory, pricing, and promotional reports.
• Analyze business performance data and identify trends, risks, and opportunities.
• Provide insights to support decision-making, forecasting, and reviews.
• Assist with monthly, quarterly, and annual reporting requirements.

Skills

Analytical thinking

Attention to detail

Organization

Communication

Problem solving

Bilingual (French & English)

Education

Post-secondary education in Business/Marketing/Communications

Tools

JD Edwards (ERP)

Microsoft Excel

Job description

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Position Summary

We are seeking a motivated and detail-oriented Brand Support Coordinator to support our Product Management team across key brand operations. This role is responsible for maintaining product and pricing information, coordinating promotional activities, managing SKU data, generating business reports, and supporting cross-functional initiatives with Sales, Marketing, Purchasing, and Operations.

The ideal candidate is highly organized, analytical, and comfortable working in a fast-paced environment where attention to detail and the ability to manage multiple priorities are essential.

Key Responsibilities

Brand, Product & Pricing Support

• Support Product Managers in the execution of brand plans, product launches, and promotional programs.
• Maintain promotional calendars and coordinate brand communications with internal teams.
• Manage product and pricing data, ensuring accuracy across systems and reports.
• Execute pricing updates and monitor pricing activities in collaboration with Product

Management and Sales.

• Assist with inventory reporting and analysis to support business decisions.
• Prepare product presentations, price lists, and sales support materials.
• Support trade shows, training sessions, and other brand-related events.

Product Information & SKU Management

• Create and maintain SKU records, product specifications, descriptions, and pricing information.
• Support product lifecycle management, including product introductions, updates, and discontinuations.
• Ensure timely communication of product information to relevant stakeholders.

Reporting & Business Analytics

• Build, maintain, and distribute sales, inventory, pricing, and promotional reports.
• Analyze business performance data and identify trends, risks, and opportunities.
• Provide insights to support decision-making, forecasting, and business reviews.
• Assist with monthly, quarterly, and annual reporting requirements.

Required

Qualifications & Experience

• 1–2 years of experience in brand support, product management, marketing, sales support, or a related role.
• Post-secondary education in Business, Marketing, Communications, or a related field preferred.
• Advanced proficiency in Microsoft Excel and the Microsoft Office suite.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• High attention to detail and accuracy.
• Ability to work independently and collaboratively within a team.
• Bilingual (French and English), both written and spoken.

Assets

• Experience in consumer electronics, retail, wholesale, or distribution environments.
• Experience with ERP systems such as JD Edwards.
• Knowledge of product lifecycle management, pricing administration, and inventory analysis.
• Experience supporting retail channels and branded consumer products.

Key Competencies

• Analytical Thinking
• Attention to Detail
• Organization & Prioritization
• Communication & Collaboration
• Initiative & Accountability
• Problem Solving
• Adaptability
• Customer Focus
• Data Analysis & Reporting
• Teamwork & Relationship Building

Why Join Us

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
• A casual, fun, and collaborative work environment
• Lively social calendar - there's always something for everyone
• Generous employee discounts on our products
• Ongoing learning and development opportunities
• The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.