Equipment Technician | Edmonton, Canada New Field - Based

Vixxo; Edmonton; On-site; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Signing bonus

Competitive pay

PTO and holidays

Medical and dental insurance

Disability insurance

401K match

Career development

Job summary

Vixxo is hiring an Equipment Technician to service the Edmonton, Canada area and surrounding regions. You will work independently to perform reactive and preventative maintenance on espresso and water systems across an assigned territory.

The role requires hands-on ability, drivers license, and a customer-focused attitude. You will receive a signing bonus and competitive pay with benefits after eligibility.

Qualifications

• At least 1 year of customer-facing experience.
• 0
• Must have a valid driver’s license and a clean driving record.
• Must be able to lift 50 lbs.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems within an assigned territory.
• Own relationships with customers and provide professional, reliable service while following safety rules.
• Meet Service Level Agreement (SLA) requirements, conduct inspections, perform timely maintenance, and complete accurate paperwork.

Skills

Creative problem solver

Clear communicator

Constant learner

Tools

Inventory management apps

Scheduling tools

Job description

Vixxo is hiring a full-time Equipment Technician to service the Edmonton, Canada, area and its surrounding regions. Compensation ranges from $23 per hour to $29 per hour, depending on experience.

THE ROLE:

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory– see for yourself how one of our technicians describes a day in the life by clicking here !

WHO WILL LOVE THIS JOB:

• creative problem solver:You are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• clear communicator: You are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• constant learner: You are not afraid to ask questions and are constantly striving to refine your technical expertise

TOP 3 RESPONSIBILITIES:

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

QUALIFICATIONS:

• People enjoy working with their hands and tinkering with anything electrical or mechanical.
• At least 1 year of experience in a customer-facing or customer-service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient in inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

WHAT VIXXO HAS TO OFFER YOU:

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• Start with 10 days of PTO, 2 Floating Holidays, and 6 paid company holidays.
• Benefits-eligible in first 60 days: Medical and Dental Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities

Military Friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista, and Mechanical Repair.