EOP & 3rd-Party Collections Strategist

NRG Energy, Inc.; Edmonton; On-site; CAD 60,000 - 78,000; Full time

Job summary

NRG Energy, Inc. in Edmonton is seeking an EOP & 3rd Party Collections Specialist to oversee collection strategy execution for Early-Out Programs and third‑party agency portfolios. You will ensure vendor activities align with approved strategies and regulatory requirements.

Working with internal teams, you will monitor performance, analyze recovery data, support audits, and drive improvements that strengthen collection outcomes while maintaining high ethical and compliance standards.

Qualifications

• High school diploma or equivalent.
• 2–5 years of collections, vendor management, recovery operations, audit, or compliance experience.
• Strong understanding of collection strategies and performance metrics.
• Excellent analytical, reporting, and problem-solving skills.
• Experience supporting audits, compliance monitoring, or recovery analysis.

Responsibilities

• Oversee execution of approved collection strategies across EOP and third‑party agency portfolios.
• Validate vendor activity aligns with placement logic and workflows.
• Analyze portfolio performance and identify opportunities to improve recovery.
• Support audit readiness and regulatory compliance.
• Monitor vendor performance and provide actionable insights for business reviews.

Skills

Collections strategy

Vendor management

Recovery operations

Audit & compliance

Data analysis

Reporting

Stakeholder management

Attention to detail

Education

High school diploma

Tools

SAP

Salesforce

Debt Next

Job description

NRG Energy, Inc. in Edmonton is seeking an EOP & 3rd Party Collections Specialist to oversee collection strategy execution for Early-Out Programs and third‑party agency portfolios. You will ensure vendor activities align with approved strategies and regulatory requirements.

Working with internal teams, you will monitor performance, analyze recovery data, support audits, and drive improvements that strengthen collection outcomes while maintaining high ethical and compliance standards.