Environmental Services Supervisor - Environmental Services-camh

SML Inox; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Environmental Services Supervisor to lead a team in a dynamic healthcare environment. This role emphasizes the importance of excellent customer service and effective communication while ensuring compliance with health and safety regulations. The successful candidate will play a critical role in staff recruitment, training, and performance management, contributing to a workplace that values diversity and teamwork. If you have a strong background in healthcare supervision and a passion for improving service quality, this opportunity is perfect for you.

Qualifications

• 3-5 years supervising staff in a unionized health care setting required.
• Experience in strategic planning and developing goals is essential.

Responsibilities

• Oversee recruitment and performance monitoring of Environmental Service Attendants.
• Conduct safety audits and ensure compliance with safety procedures.

Skills

Customer Service Skills

Communication Skills

Problem Solving

Team Building

Conflict Resolution

Leadership Skills

Decision Making

Education

Grade 12 Education

Professional Healthcare Housekeepers’ Certificate

Membership in Ontario Healthcare Housekeepers’ Association

Tools

Microsoft Excel

Microsoft Word

Job description

Through its core values of Courage, Respect and Excellence, CAMH is implementing its Strategic Plan: Connected CAMH, to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system - a world where Mental Health is Health.

The Centre for Addiction and Mental Health (CAMH) is seeking a full-time, permanent, Environmental Services Supervisor. Reporting to the Manager of Environmental Services, the Environmental Services Supervisor will be responsible for:

1. Human resources functions such as recruitment of Environmental Service Attendants, monitoring staff performance, and the discipline process.
2. Preparing and maintaining the schedule for staffing and supporting the payroll process.
3. Participating in education and staff training, as well as departmental quality improvement programs and Strategic Planning.
4. Providing input related to staffing levels and assisting in preparation and control of departmental budgets.
5. Conducting computerized continuous quality improvement audits and coordinating applicable training.
6. Updating work routines and conducting orientation training on policies and work procedures.
7. Conducting safety audits and ensuring compliance with safety procedures and protocols.
8. Enforcing WHMIS regulations and guidelines related to the Health and Safety Act.
9. Ensuring compliance with Provincial Infectious Diseases Advisory Committee (PIDAC) best practices for environmental cleaning.
10. Providing excellent customer service and administering the collective agreement.
11. Providing leadership in handling emergency (code) situations and maintaining material and supply inventory.
12. Coordinating building and equipment repairs with the maintenance department and/or outside vendors.
13. Supporting a workplace that embraces diversity, encourages teamwork, and effectively communicates.

The successful candidate will possess a Grade 12 education. Completion of, or enrollment in, Professional Healthcare Housekeepers’ certificate is required. Membership in good standing of the Ontario Healthcare Housekeepers’ Association is also required. You must have a minimum of 3-5 years supervising staff in a unionized health care setting. Experience at a large mental health or addictions hospital is preferred. Demonstrated experience in strategic planning and developing goals as well as meeting deadlines/timeframes is essential. Strong customer service skills; communication, problem solving, coaching, decision making, team-building and conflict resolution skills are required. This position also requires a positive, helpful attitude and excellent interpersonal skills. Strong leadership skills and proven ability to make decisions quickly and deal professionally with a diverse group of patients and staff is essential. Working knowledge of computers, Internet, and the ability to navigate within a variety of software packages such as Excel, Word or related programs is required. You must be able to effectively communicate work instructions and expectations to staff (verbal and written) and monitor quality of work. Bilingualism (French/English) or proficiency in a second language would be an asset.

Salary Range: Competitive salary and benefits package.