Entry-Level Remote Benefits Consultant — Growth & Perks

Spade Recruiting; Remote; CAD 35,000 - 50,000; Full time

Job summary

A supplemental benefits provider is seeking a remote customer service representative to assist members in understanding their benefits. The role involves managing calls, conducting consultations, and ensuring compliance. Ideal candidates will have strong communication skills and a positive demeanor. This position offers comprehensive benefits, flexible work-from-home options, and opportunities for career growth.

Benefits

Full health, dental, life, and prescription coverage

100% work-from-home environment

Weekly pay and performance-based incentives

Company-paid travel opportunities

Access to leadership training

Qualifications

• Strong communication skills, especially in virtual settings.
• Previous experience in customer service or sales is a plus.
• Legally eligible to work in the US or Canada.

Responsibilities

• Managing inbound and outbound calls with members.
• Scheduling and conducting virtual consultations.
• Presenting benefit options clearly and empathetically.
• Completing digital forms and maintaining client records.
• Ensuring compliance and quality control standards.

Skills

Strong communication skills

Ability to build rapport quickly

Customer service experience

Team-oriented

Job description

A supplemental benefits provider is seeking a remote customer service representative to assist members in understanding their benefits. The role involves managing calls, conducting consultations, and ensuring compliance. Ideal candidates will have strong communication skills and a positive demeanor. This position offers comprehensive benefits, flexible work-from-home options, and opportunities for career growth.