Enterprise Product Analyst

Pacer Group; Calgary; On-site; CAD 90,000 - 120,000; Full time

Job summary

Pacer Group in Calgary, AB, is seeking an Enterprise Product Analyst to translate complex business needs into detailed requirements for SAP, Salesforce, MDM, and ServiceNow. You will collaborate with business, cybersecurity, operations, and technical teams to deliver enterprise-scale solutions.

You will lead requirements gathering, user stories, and UAT, drive process improvements, and support end-to-end delivery in a fast-paced environment.

Qualifications

• Experience as an Enterprise Product Analyst supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.
• Strong business analysis, requirements gathering, and stakeholder management skills.
• Translate business needs into functional requirements, user stories, and product enhancements.
• Collaborate with business, cybersecurity, operations, and technical teams to deliver solutions.
• Experience in process improvement, gap analysis, UAT, and end-to-end project delivery.
• Preferred knowledge of Agile tools, system integration, APIs, data analysis, and reporting.

Skills

Business analysis

Requirements gathering

Stakeholder management

UAT

End-to-end project delivery

Process improvement

Agile methodologies

Data analysis

Tools

SAP

Salesforce CRM

MDM

Microsoft Dynamics CRM

ServiceNow

APIs

Data integration

Job description

• Experience as an Enterprise Product Analyst supporting SAP, Salesforce CRM, MDM, Microsoft Dynamics CRM, ServiceNow, or other enterprise applications.
• Strong business analysis, requirements gathering, and stakeholder management skills.
• Translate business needs into functional requirements, user stories, and product enhancements.
• Collaborate with business, cybersecurity, operations, and technical teams to deliver solutions.
• Experience in process improvement, gap analysis, UAT, and end-to-end project delivery.
• Preferred knowledge of Agile tools, system integration, APIs, data analysis, and reporting.

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.