Enterprise Customer Success & Implementations Lead

Icon Ventures; Canada; Remote; CAD 127,000 - 156,000; Full time

Benefits offered by this job

Unlimited PTO

Flexible working hours

Work from home environment

Job summary

TrustArc is seeking a Customer Success & Implementation Manager to own a portfolio of enterprise clients from kickoff through their lifetime with TrustArc. You will train customer teams to configure the TrustArc platform, use its AI-powered features, and connect it to HR, CRM, marketing and support systems so their privacy program delivers measurable results.

You will drive platform adoption across your portfolio, act as the primary trusted advisor, and lead business reviews focused on outcomes,

Job description

TrustArc is seeking a Customer Success & Implementation Manager to own a portfolio of enterprise clients from kickoff through their lifetime with TrustArc. You will train customer teams to configure the TrustArc platform, use its AI-powered features, and connect it to HR, CRM, marketing and support systems so their privacy program delivers measurable results.

You will drive platform adoption across your portfolio, act as the primary trusted advisor, and lead business reviews focused on outcomes,