Enterprise Account Manager

Russell Tobin; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Russell Tobin is seeking an Enterprise Account Manager to join their client’s team in the Greater Toronto Area. This role offers a hybrid work environment and involves building strong relationships with enterprise partners, driving business success, and optimizing operational efficiencies. Candidates should possess strong communication skills and experience in a fast-paced account management role.

Benefits

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Qualifications

• Proven experience in account management or operations within a fast-paced environment.
• Strong communication and relationship-building skills.
• Ability to analyze data and present insights effectively.

Responsibilities

• Establish trust with C-level executives and key decision-makers.
• Drive business initiatives with top partners.
• Analyze performance metrics and provide insights.

Skills

Communication

Relationship Building

Analyzing Data

Problem-solving

Organizational Skills

Job description

Direct message the job poster from Russell Tobin

Team Lead Recruiter at Russell Tobin | Nationwide Enterprise Recruitment

Russell Tobin & Associates is currently seeking an Enterprise Account Manager to work for our client in either Montreal, Quebec, Canada or Greater Toronto, Ontario, Canada.

Pay Rate : CA$26.00 / hour

6+ month Contract role with possibility of extension / conversion

Monday-Friday, 8AM-5PM

Location : Hybrid in GTA (2 days onsite; 3 days remote)

Our Client is seeking a highly motivated and results-driven Enterprise Account Manager to join our Enterprise Team in the regional segment. In this role, you will work closely with our client's enterprise restaurant partners to drive operational excellence, optimize restaurant relationships, and deliver exceptional customer service. You will collaborate with cross-functional teams including restaurant support, product, sales, marketing, and operations to maximize value.

Key Responsibilities

• Build Strong Relationships : Establish trust with C-level executives and key decision-makers within partner organizations.
• Drive Business Success : Work with top enterprise partners to execute their highest-priority initiatives.
• Be the Primary Contact : Serve as the go-to point-of-contact for enterprise partners, ensuring a positive experience from store managers to C-suite executives.
• Analyze and Communicate Performance : Provide meaningful insights, track initiatives, and ensure alignment with business goals.
• Support Store Launches : Collaborate with city and central operations to execute enterprise store openings effectively.
• Manage Escalations : Address and resolve partner concerns while providing proactive solutions.
• Optimize Partnership Strategies : Help shape the way we interact with enterprise partners, continuously identifying ways to add value.
• Balance Strategy and Execution : Stay organized while navigating high-level strategy and detailed execution.
• Collaborate Cross-Functionally : Work with Product, Marketing, Operations, Legal, and Finance teams to drive successful outcomes.
• Solve Problems Creatively : Use critical thinking to handle difficult partner conversations and improve relationships.

Required Skills & Qualifications

• Proven experience in account management, customer success, or operations within a fast-paced environment.
• Strong communication and relationship-building skills, with the ability to engage with stakeholders at all levels.
• Ability to analyze data, track performance metrics, and present insights to key decision-makers.
• A proactive problem-solver with exceptional organizational skills and attention to detail.
• Comfortable navigating internal processes and collaborating across multiple teams.
• Ability to thrive in a dynamic, fast-moving environment and adapt to evolving priorities.

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Seniority level

• Associate

Employment type

• Contract

Job function

• Industries : Technology, Information and Media, and Ground Passenger Transportation

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