Enrolment Services Specialist

Saskatchewan Polytechnic Alumni

Saskatoon

On-site

CAD 57,000 - 68,000

Full time

12 days ago

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Job summary

Saskatchewan Polytechnic Saskatoon Campus is seeking an Enrolment Services Specialist to support admissions, registration, and credentialing operations. You will review applications, interpret credentials, and help ensure enrollment targets are met across programs.

The role requires a diploma, two years of relevant experience, and strong data handling, communication and teamwork skills. Occasional travel may be required and the position is on site at the Saskatoon Campus.

Qualifications

Diploma in office administration or business, or equivalent.
Two years of recent administrative experience.
Experience with data entry and Banner or similar SIS is preferred.
Strong communication, problem solving, and organizational skills.
Ability to work with diverse stakeholders and manage tuition/payments.

Responsibilities

Under the direction of the Manager of Admissions and Enrolment, the Enrolment Services Specialist provides information, services and support to programs, students, prospective applicants, and staff in admissions, registration, fees and refunds, student loans, transcripts and credentialing.
Reviews and assesses applications for admission to determine credentials meet program requirements; interprets Canadian credentials.
Works with programs to maintain enrollment near capacity, admits and registers students, and manages waitlists and equity targets.
Creates course blocks in SIS, registers students, and handles tuition and refunds.
Produces transcripts and parchments and coordinates with other departments to ensure seamless service.
Enters and maintains student data in Banner Student and uses reports to inform decisions.

Skills

Data entry

Communication

Problem solving

Organization

Teamwork

Payments processing

Education

Office/Business diploma

Job description

Job Content (SDF) Details

Competition Number P17819 Posting Title Enrolment Services Specialist Classification Band 7 Location Saskatchewan Polytechnic Saskatoon Campus Other Location(s) Saskatchewan Polytechnic Saskatoon Campus Building Saskatoon Campus, Idylwyld Dr. Other Building Date Posted 08/11/2026 Closing Date 08/19/2026 JIQ # 213 Start Date 08/31/2026 End Date Open Until Filled No Ongoing Yes Category of work Full Time Bargaining Unit Professional Services Hours of Work Regulated 36 hours (5/4 work pattern) Salary Range $2,177.46 to $2,603.54 bi-weekly Temporary Market Stipend Incumbent

n/a

Total Assigned days (AC) / Total Hours per biweekly pay 72 hours biweekly

Posting Status Open Special Instructions to Applicants

Job Duties

Under the direction of the Manager of Admissions and Enrolment, the Enrolment Services Specialist:
Provides information, services and support to programs, students, prospective applicants, and staff in the areas of application, admission requirements, selection criteria to programs, registration, grading, transfer credit, PLAR, fees and refunds, student loans, transcribing and credentialing.
Reviews and assesses applications for admission to determine if applicants’ academic credentials meet program admission requirements. The ESS will be required to interpret and assess both Saskatchewan and Canadian education credentials.
Works in partnership with programs to ensure program enrollment remains at or close to capacity level. The ESS is responsible for admitting and registering students, maintaining waitlists of qualified applicants, and managing equity seat enrollment targets.
Rolls, builds and maintains course sections for students and creates course blocks in SIS (Banner Student).
Registers students by course blocks and by course registration numbers.
Assesses and collects tuition fees, calculates and approves tuition refunds, troubleshoots refund discrepancies, signs student loans, and tracks sponsored students and student loan activity.
Produces official transcripts and program completion documentation including statements of achievement and certificate and diploma parchments.
Works closely with other key departments (i.e. Call Center, Recruitment, Counseling, Finance, Bookstore, Printing Services) to ensure seamless student service.
Enters, changes and maintains information in Banner Student to create the official student record.
Uses reports and other technical tools to make decisions, communicate with students, audit and correct information, and provide both general and statistical information. Makes decisions and judgment calls based on analysis and interpretation of data.
Explains, audits, and enforces institutional policy and procedures to ensure equal treatment of students and consistency across Saskatchewan Polytechnic campuses.
A criminal record check may be required.
Occasional travel is required.

Qualifications, Skills, Abilities And Experience

A recognized office education diploma or business diploma, or an equivalent combination of education, training and experience.
Two years recent, relevant experience in administrative work.
Demonstrated ability in data input, including ability to update, retrieve, maintain, format and transmit information using database software, while maintaining speed and accuracy.
Intermediate computer skills and experience with software packages including word processing, spreadsheets, email, and Internet browsers.
Effective communication skills, including both oral and written.
Strong problem-solving skills, including the ability to calculate averages and percentages, analyze information to determine trends, and make complex decisions independently using general guidelines.
Strong organizational skills, including the ability to prioritize many competing and diverse tasks, and to complete them within tight timelines, with minimal supervision.
Ability to work effectively as part of a team, and with a variety of internal and external stakeholders.
Experience in receiving and processing payments is required.
Ability to apply and explain policies and procedures.
Ability to deal effectively with difficult situations.
Demonstrated valuing diversity.