Enrolment Services Representative (Term) - Registration (Smithers)

Coast Mountain College; Smithers; On-site; CAD 28,000 - 35,000; Part time

Job summary

Coast Mountain College (CMTN) – Smithers campus invites applications for a part-time term Enrolment Services Representative, 17.5 hours per week. The appointment runs Sept 18, 2026 to July 30, 2027, with evening shifts and salary per BCGEU Level 7.

Reporting to the Campus Administrative Officer, duties include cashier/registration using Colleague, processing applications, determining fees, booking Student Services appointments, and guiding students to campus resources with inclusive service.

Qualifications

• One-year post-secondary education in Office Administration or Business Administration (diploma preferred).
• Grade 12 or equivalent with a minimum of 2 years directly related experience.
• Knowledge of post-secondary education sector including programs/services at CMTN.
• Previous cashier experience is essential.
• Proficient office and computer skills (MS Office, Colleague, internet, e-mail) with typing speed of 50 wpm.
• Detail-oriented with ability to manage tight deadlines and frequent interruptions.
• Excellent customer service, interpersonal and communication skills (written and oral).
• Ability to function across cultures, particularly with Indigenous communities; knowledge of equity, diversity, inclusion.
• Demonstrated ability to work in a dynamic team with minimum supervision.

Responsibilities

• Cashier and registration duties using the Colleague system.
• Processing applications for regular and part-time course registration.
• Determining fees and collected payments for tuition, dorm rent, deposits, etc.
• Booking appointments for Student Services including assessments and advising.
• Directing students to resources on/off campus.
• Other related duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Typing 50 wpm

Cross-cultural awareness

Education

Post-secondary diploma in Office Administration or Business Administration

Tools

MS Office

Colleague

Internet

Email client

Job description

Enrolment Services Representative (Term) - Registration (Smithers)

Job description and duties

Coast Mountain College (CMTN), Smithers campus, invites applications for a part-time term (17.5 hours per week) Enrolment Services Representative. The appointment will commence September 18, 2026 and end July 30, 2027 (subject to a leave).Evening work will be required.Salary will be in accordance with the BCGEU Support Staff salary scale, Level 7: $31.23 per hour, plus pay in lieu of vacation and benefits.

At Coast Mountain College (CMTN), we are dedicated to nurturing a vibrant and welcoming community where inclusion, diversity, equity, accessibility, and interculturalism are fundamental values and form the cornerstone for our guiding principles.

We acknowledge the historic and ongoing barriers that impact students, employees, and community members, and we are determined to identify and address these obstacles through meaningful dialogue, informed policy, and sustained action. Our institution is committed to creating an environment across all CMTN campuses where students and employees feel safe, valued, and supported.

Duties: Reporting to the Campus Administrative Officer, responsibilities include but are not limited to the following:

• Cashier and registration duties using the Colleague system
• Providing clerical support functions in processing applications for regular and part-time course registration
• Determining fees and received payments for tuition, dorm rent, refundable deposits, etc.
• Booking appointments for Student Services including assessments and advising appointments
• Appropriately directing students to resources on and off campus
• Other related duties as assigned

Qualifications

One-year post-secondary education in Office Administration or Business Administration (diploma preferred), grade 12 or equivalent and a minimum of 2 years directly related experience. An equivalent combination of education and experience may be considered.

Required knowledge, skills, and abilities include:

• Knowledge of the post-secondary education sector including programs and services available at CMTN
• Previous cashier experience is essential
• Proficient office and computer skills (MS Office, Colleague, internet, e-mail) with a typing speed of 50 words per minute
• Detail-oriented with the ability to manage tight deadlines and frequent interruptions
• Excellent customer service, interpersonal and communication skills (written and oral)
• Ability to function effectively across cultures, particularly with the Indigenous communities
• Knowledge and enthusiasm for the best practices in equity, diversity, and inclusion
• Demonstrated ability work in a dynamic team environment with minimum supervision

Application information

To apply please send a cover letter, quoting competition #26.100B, and an up-to-date resume to:

NOTE: Only complete applications (with a cover letter and resume included) received to the above noted email address will be considered. All qualified candidates are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority.

Individuals who anticipate needing accommodations for any part of the application process, may contact HR in confidence, prior to the closing date.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.