Enrolment Services Specialist - Part-Time Evenings

Coast Mountain College; Smithers; On-site; CAD 28,000 - 35,000; Part time

Job summary

Coast Mountain College (CMTN) – Smithers campus invites applications for a part-time term Enrolment Services Representative, 17.5 hours per week. The appointment runs Sept 18, 2026 to July 30, 2027, with evening shifts and salary per BCGEU Level 7.

Reporting to the Campus Administrative Officer, duties include cashier/registration using Colleague, processing applications, determining fees, booking Student Services appointments, and guiding students to campus resources with inclusive service.

Qualifications

• One-year post-secondary education in Office Administration or Business Administration (diploma preferred).
• Grade 12 or equivalent with a minimum of 2 years directly related experience.
• Knowledge of post-secondary education sector including programs/services at CMTN.
• Previous cashier experience is essential.
• Proficient office and computer skills (MS Office, Colleague, internet, e-mail) with typing speed of 50 wpm.
• Detail-oriented with ability to manage tight deadlines and frequent interruptions.
• Excellent customer service, interpersonal and communication skills (written and oral).
• Ability to function across cultures, particularly with Indigenous communities; knowledge of equity, diversity, inclusion.
• Demonstrated ability to work in a dynamic team with minimum supervision.

Responsibilities

• Cashier and registration duties using the Colleague system.
• Processing applications for regular and part-time course registration.
• Determining fees and collected payments for tuition, dorm rent, deposits, etc.
• Booking appointments for Student Services including assessments and advising.
• Directing students to resources on/off campus.
• Other related duties as assigned.

Skills

Customer service

Interpersonal skills

Communication skills

Typing 50 wpm

Cross-cultural awareness

Education

Post-secondary diploma in Office Administration or Business Administration

Tools

MS Office

Colleague

Internet

Email client

Job description

Coast Mountain College (CMTN) – Smithers campus invites applications for a part-time term Enrolment Services Representative, 17.5 hours per week. The appointment runs Sept 18, 2026 to July 30, 2027, with evening shifts and salary per BCGEU Level 7.

Reporting to the Campus Administrative Officer, duties include cashier/registration using Colleague, processing applications, determining fees, booking Student Services appointments, and guiding students to campus resources with inclusive service.