Enrollment Tech Specialist: Fast-Paced Client Support

GIS National LLC; Morris; On-site; CAD 48,000 - 62,000; Full time

Job summary

GIS National LLC in Canada is seeking an Enrollment Technology Specialist to work closely with our Account Management team to deliver enrollment technology to our customers accurately and on time.

You will develop strong relationships with local teams, serve as a technical resource for Account Management and Sales, and help brokers and clients by resolving carrier discrepancies and providing high-quality service while continuously learning about new products and services.

Qualifications

• Experience in a fast-paced environment.
• Ability to learn quickly.
• Strong problem-solving and communication skills.
• At least one year of professional work experience.
• Employee Benefits industry experience preferred.
• Self-motivated and goal oriented.

Responsibilities

• Learn about insurance products including but not limited to dental, life, disability, vision, accident, critical illness, and medical.
• Serve as a technical resource for Account Management and Sales.
• Develop relationships with our local teams.
• Provide prompt, high-quality service to our broker partners and clients.
• Responsible for obtaining discrepancies from carriers and be able to fix/adjust discrepancies based on structure.
• Identify trends with carriers and/or plan builds and follow through on updated educational pieces.

Skills

Fast-paced work

Quick learner

Team player

Troubleshooting

Communication skills

Self-motivated

Time management

Excel basics

Education

Undergraduate degree

Job description

GIS National LLC in Canada is seeking an Enrollment Technology Specialist to work closely with our Account Management team to deliver enrollment technology to our customers accurately and on time.

You will develop strong relationships with local teams, serve as a technical resource for Account Management and Sales, and help brokers and clients by resolving carrier discrepancies and providing high-quality service while continuously learning about new products and services.