Enrollment Technology Specialist

GIS National LLC; Morris; On-site; CAD 48,000 - 62,000; Full time

Job summary

GIS National LLC in Canada is seeking an Enrollment Technology Specialist to work closely with our Account Management team to deliver enrollment technology to our customers accurately and on time.

You will develop strong relationships with local teams, serve as a technical resource for Account Management and Sales, and help brokers and clients by resolving carrier discrepancies and providing high-quality service while continuously learning about new products and services.

Qualifications

• Experience in a fast-paced environment.
• Ability to learn quickly.
• Strong problem-solving and communication skills.
• At least one year of professional work experience.
• Employee Benefits industry experience preferred.
• Self-motivated and goal oriented.

Responsibilities

• Learn about insurance products including but not limited to dental, life, disability, vision, accident, critical illness, and medical.
• Serve as a technical resource for Account Management and Sales.
• Develop relationships with our local teams.
• Provide prompt, high-quality service to our broker partners and clients.
• Responsible for obtaining discrepancies from carriers and be able to fix/adjust discrepancies based on structure.
• Identify trends with carriers and/or plan builds and follow through on updated educational pieces.

Skills

Fast-paced work

Quick learner

Team player

Troubleshooting

Communication skills

Self-motivated

Time management

Excel basics

Education

Undergraduate degree

Job description

Job Summary:

The Enrollment Technology Specialist will work closely with our Account Management team to deliver enrollment technology to our customers in an accurate and timely fashion.

Duties/Responsibilities:

• Gain knowledge of insurance products including but not limited to dental, life, disability, vision, accident, critical illness, and medical.
• Serve as a technical resource for Account Management and Sales
• Develop relationships with our local teams
• Provide prompt, efficient, high-quality service to our broker partners and clients.
• Responsible for obtaining discrepancies from carriers and be able to fix/adjust discrepancies based on structure.
• Identify trends with carriers and/or plan builds and follow through on updated educational pieces.

Requirements

Required Skills/Abilities:

• Must be able to work in a fast-paced environment.
• Must have the ability to learn quickly.
• The candidate has a sense of urgency and takes pride in their work.
• Must be comfortable in a team environment.
• Must have the ability to troubleshoot and articulate solutions to issues.
• At least one year of professional work experience.
• Employee Benefit industry experience is not required but preferred.
• Self-motivated and goal oriented.
• Strong organizational, time management and follow-through skills.
• Highly proficient in the basics of Microsoft Excel (expert preferred, but not required).
• Excellent communication skills both written and verbal.
• Undergraduate degree (Preferred, but not required).
• Desire to continually learn new products and services.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times