Enhanced Security Operative – Full-Time / Part-Time / On-Call

Fusionsecurity

Whitehorse

On-site

CAD 55,000 - 103,000

Full time

14 days+

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Benefits offered by this job

Hourly rate: 40–75/hour

Health & dental benefits

Paid training and industry accredit.

License renewal fee reimbursement

Referral bonuses

Professional development opportunities

Mentorship culture

Employee discounts

Job summary

Scarlet Security & Risk Group (SSRG) is seeking Enhanced Security Operatives in Canada’s Yukon region to deliver high-risk security services. The role encompasses close protection, investigations, and risk management across diverse environments, requiring top-tier judgment and professionalism.

Applicants must have at least 15 years of operational Public Safety Experience, including corrections or Canadian Forces service, and excel at de-escalation, reporting, and stakeholder communication.

Qualifications

Minimum 15 years of operational Public Safety Experience, including corrections, or service with the Canadian Forces.
Demonstrated calm and composed demeanour under pressure, maintaining professional conduct in high-stress situations.
Exceptional de-escalation skills and ability to manage volatile or dangerous situations.
Excellent verbal and written communication with diverse stakeholders.
Proficiency with Microsoft Word, Excel, and Outlook for reporting and documentation.

Responsibilities

Provide close protection services for clients, principals, and designated individuals.
Maintain order and safety within judicial proceedings and courtroom security contexts.
Prepare detailed, accurate incident reports in line with SSRG standards.
Coordinate with emergency response services and dispatch personnel during critical incidents.
Interview witnesses and gather statements to corroborate findings.
Testify in court or administrative hearings when required.
Maintain compliance with provincial licensing, privacy laws, and evidence-handling standards.

Skills

De-escalation

Situational awareness

Communication skills

Calm under pressure

Public safety experience

Tools

Microsoft Office Suite

Job description

Join Our Team!

We are looking for professional, reliable, and customer-focused Enhanced Security Operatives to join our team.

The Enhanced Security Operative is a senior-level security professional responsible for delivering high-risk and complex security services across diverse operational environments on behalf of SSRG (Scarlet Security & Risk Group). The role demands exemplary judgment, unwavering composure under pressure, and the ability to represent SSRG with the utmost professionalism in all circumstances.

Minimum Qualification: Candidates must have at least 15 years of operational Public Safety Experience, including corrections, or service with the Canadian Forces.

Scarlet Security & Risk Group (SSRG) is an ISO31000, ISO9001 and ISO45001 certified company and one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Responsibilities

Risk Management & Close Protection

Provide close protection services for clients, principals, and designated individuals, ensuring their personal safety across all assigned environments
Maintain order and safety within judicial proceedings, delivering professional courtroom security services in accordance with applicable legal and procedural requirements
Manage and monitor job-action demonstrations and labour disputes, ensuring the safety of all parties while upholding relevant legal and operational protocol
Deliver consistently high standards of customer service to clients, stakeholders, and members of the public, reflecting SSRG's commitment to professional excellence
Detect suspicious occurrences, behaviours, or threats and take appropriate preventive or corrective action in a lawful and measured manner
Prepare detailed, accurate, and comprehensive incident reports in accordance with SSRG standards and applicable regulatory requirements
Coordinate with emergency response services and dispatch personnel to facilitate rapid and effective responses to critical incidents
Apply proven de-escalation techniques to manage violent or potentially violent encounters, minimizing risk to all parties involved
Oversee vehicle movement control and traffic management within operational areas to ensure the safe and orderly flow of people and vehicles
Manage uncooperative or non-compliant individuals using appropriate, lawful, and proportionate techniques consistent with training and policy
Provide written statements and testimony to law enforcement agencies and judicial bodies as required by operational or legal circumstances
Execute vehicle, foot, and static surveillance to monitor targets without compromise.
Produce concise surveillance notes and post-operation summaries suitable for intelligence or investigative use

Investigations

Gather, analyze, and preserve evidence including photographs, video, statements, digital records, and physical materials in accordance with legal and procedural standards.
Interview witnesses and involved parties to obtain statements, clarify timelines, and corroborate investigative findings.
Prepare detailed investigative reports that are factual, structured, and suitable for legal, corporate, or insurance use.
Support workplace investigations involving misconduct, harassment, theft, policy violations, or internal security concerns.
Coordinate with law enforcement, legal counsel, and corporate clients while maintaining confidentiality and professional discretion.
Testify in court or administrative hearings when required, presenting evidence clearly and credibly.
Maintain compliance with provincial licensing requirements, privacy legislation, and evidence-handling standards.

Requirements

Minimum of 15 years of operational Public Safety Experience, including corrections, or service with the Canadian Forces, is required.
Demonstrated calm and composed demeanour under pressure, with the ability to ... maintain professional conduct in high-stress and unpredictable situations.
Exceptional ability to de-escalate conflict and effectively manage volatile or dangerous situations using recognized techniques.
Excellent verbal and written communication skills, with the ability to engage clearly and professionally with diverse individuals and stakeholders.
Proven ability to write clear, complete, and ... accurate reports suitable for operational, legal, and regulatory purposes.
Exceptional situational awareness and threat assessment capabilities, with a well-developed ability to ... identify and evaluate emerging risks.
Demonstrated discretion and integrity in handling confidential, sensitive, and operationally critical information.
Proactive security insight and the ability to ... anticipate, identify, and mitigate risks before they escalateto critical incident.
Commitment to professional representation of SSRG's standards, values, and brand in all client and public-facing interactions.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, for documentation, correspondence, and reporting purposes.

Working Conditions

The Enhanced Security Operative role is physically and mentally demanding. Operatives maybe requiredto work variable shift schedules, including evenings, weekends, and statutory holidays, across a range of indoor and outdoor environments.

The role involves regular exposure to high-stress situations, confrontational or volatile individuals, and potentially hazardous conditions. Physical stamina, mental resilience, and sustained alertness are essential requirements of the position.

Company Perks