End-to-End Transportation Specialist

Metro Supply Chain Group; Mississauga; Hybrid; CAD 52,000 - 70,000; Full time

Job summary

Metro Supply Chain Group is seeking a Managed Transportation Coordinator to execute daily shipments and ensure end-to-end visibility. You will coordinate with customers, carriers, warehouses and internal teams to resolve issues and maintain data accuracy in the Transportation Management System.

The role emphasizes proactive communication, timely tracking, and adherence to SLAs, with a Monday–Friday schedule in Canada. Experience with TMS/WMS and a customer-first mindset are preferred.

Qualifications

• 2–3 years of experience in transportation or warehouse operations.
• College diploma or degree in Business, Logistics, or related field (asset).
• Experience with TMS platforms; WMS experience an asset.
• Experience supporting e-commerce or B2C, B2B, Final Mile transportation environments is beneficial.

Responsibilities

• Execute and monitor daily shipments in the TMS.
• Track and trace shipments and manage delays.
• Coordinate dock requirements with warehouses and confirm appointments.
• Validate shipment documents (BOLs, packing lists, customs documents, PODs).
• Provide customers with accurate ETAs, delay notifications, and recovery updates.
• Maintain accurate TMS data including reference numbers, weights, dimensions, accessorials, and shipment notes.
• Prepare exception logs, recovery summaries, KPI metrics, and other required reports.
• Support billing audits to ensure invoicing accuracy and adherence to SLAs.
• Resolve shipment issues quickly and elevate recurring concerns to MT Representative/Manager.
• Identify opportunities for process improvements and cost-saving initiatives.

Skills

Organizational skills

Communication skills

Prioritization

Analytical thinking

Customer focus

Continuous learning

Team collaboration

Education

College diploma in Business/Logistics

Tools

TMS platforms

WMS experience

Job description

Metro Supply Chain Group is seeking a Managed Transportation Coordinator to execute daily shipments and ensure end-to-end visibility. You will coordinate with customers, carriers, warehouses and internal teams to resolve issues and maintain data accuracy in the Transportation Management System.

The role emphasizes proactive communication, timely tracking, and adherence to SLAs, with a Monday–Friday schedule in Canada. Experience with TMS/WMS and a customer-first mindset are preferred.