End-to-End Order Fulfillment Specialist

Jobot; Canada; On-site; CAD 34,440 - 37,195; Full time

Benefits offered by this job

Competitive base salary

Full benefits: Medical, Dental, Vision

Generous PTO, vacation, sick, and holidays

Life Insurance coverage

401 (K) with generous company match

Job summary

A well-established organization in Canada is seeking a detail-oriented Customer Service Specialist to support end-to-end order fulfillment for B2B customers. Responsibilities include managing customer orders, coordinating with warehouses, and ensuring accurate, on-time delivery. The ideal candidate will have 3–5 years of experience in customer service, hands-on ERP system knowledge, and a strong background in the manufacturing or distribution sectors. Competitive salary and benefits offered.

Qualifications

• 3–5 years of experience in customer service, order management, or order fulfillment.
• Hands-on experience with ERP systems.
• Comfortable with EDI order processing.

Responsibilities

• Process and manage customer orders using ERP and EDI systems.
• Validate pricing, inventory availability, and delivery dates.
• Coordinate with sales and logistics partners.

Skills

Customer service experience

Order management skills

Excel proficiency

Attention to detail

Tools

ERP systems (JD Edwards preferred)

EDI systems

Job description

A well-established organization in Canada is seeking a detail-oriented Customer Service Specialist to support end-to-end order fulfillment for B2B customers. Responsibilities include managing customer orders, coordinating with warehouses, and ensuring accurate, on-time delivery. The ideal candidate will have 3–5 years of experience in customer service, hands-on ERP system knowledge, and a strong background in the manufacturing or distribution sectors. Competitive salary and benefits offered.