Employee Relations Specialist

Fountain Tire; Edmonton; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP matching

Training allowances

Flexible policies

Discounts on tires

Job summary

Fountain Tire is seeking an Employee Relations Specialist to partner with Store and Field Managers across Canada. You will coach on performance, conduct investigations, manage disability leave, and ensure compliance with Employment Standards while supporting the engagement program.

The role requires a university HR degree, 5+ years in employee relations, and strong writing/communication skills. Background checks apply; located at South Edmonton Corporate Head Office.

Qualifications

• University degree in Human Resources.
• 5+ years of Employee Relations experience.
• Disability management experience is a definite asset.
• CPHR designation required or eligible.
• Strong knowledge of Employment Standards and Human Rights laws.

Responsibilities

• Provide coaching to managers on performance, discipline and investigations.
• Lead end-to-end workplace investigations with documented findings.
• Support disability leaves and return-to-work planning.
• Ensure compliance with provincial Employment Standards and human rights regulations.
• Assist with associate engagement initiatives and HR documentation.

Skills

Employee relations

Investigations

Disability management

HR policies

Coaching managers

Education

University degree in HR

CPHR designation eligible

Tools

UKG HRIS

MS Office

Job description

Overview

We’re seeking a dedicated Employee Relations Specialist to join our dynamic Human Resources team at our South Edmonton Corporate Head Office. This role is a key partner to our business, supporting leaders across Canada in fostering a positive, compliant, and high-performing workplaces.

About Fountain Tire:

Founded in 1956 in Wainwright, Alberta, Fountain Tire has built its success on strong partnerships, experienced ownership, and a commitment to quality. Today, we operate over 170 locations with more than 3,000 associates from British Columbia through Ontario. Our success is grounded in our values. We:

• Act with a win-win partnership mindset
• Embrace opportunity thinking and innovation
• Value simplicity and practical solutions
• Work hard while making time to have fun
• Lead with a balance of heart, head, and hands

These principles have helped us remain one of Canada’s Best Managed Companies year after year.

About the Role:As the primary trusted advisor to our Store and Field Managers, you will play a critical role in supporting employee relations across the organization. You will provide expert guidance and ensure consistent, fair, and compliant people practices. Key areas of accountability include:

• Employee Relations: Provide coaching and support to managers on performance management, discipline, terminations, and workforce complaints.

• Workplace Investigations: Lead end-to-end investigations, delivering clear, well-documented findings and recommendations in alignment with company policies and legal requirements.

• Disability and Leave Management: Support managers with statutory leaves and short/long-term disability cases, including communication, documentation, and return-to-work planning.

• Lead Employment Standards Compliance: Ensure compliance with provincial and territorial legislation and support resolution of Employment Standards matters in an ethical and effective manner.
• Engagement: Assist the Human Resources Manager with executing and analyzing the associate engagement program.

• HR Documentation and Records Management: Prepare and manage HR documents such as offer letters, fitness-for-work forms, warnings, termination letters, exit interviews and overtime agreements. Maintain accurate records of Associate Relations issues.
• HR Systems and Policy Management: Support ongoing improvements to HRIS (UKG) and contribute to the development and enhancement of HR policies and processes.
• Training and Development: Develop and deliver online and in-person presentations that educate and support Managers in the practice of effective associate relations and disability management.

What We Offer:

At Fountain Tire, we’re committed to supporting our Associates’ well-being and financial future. Our total rewards package includes:

• Comprehensive cost-shared benefits including health, dental, vision, life insurance, and short/long-term disability coverage
• Competitive compensation
• RRSP matching to help you plan for a secure financial future
• Paid training and educational allowances to support your ongoing professional development
• Work-life balance supported by flexible policies and a convenient office location near Calgary Trail and Anthony Henday
• Associate perks including discounts on tires, parts, and services at all Fountain Tire locations

Qualifications:

• A university degree with formal education in Human Resources
• Minimum 5+ years of Employee Relations experience
• Experience in disability management is considered an definite asset
• Must possess or be eligible to obtain a CPHR designation.
• Strong knowledge of provincial Employment Standards and Human Rights legislation/regulations with excellent writing and research skills.
• Proven ability to apply solid logic and judgment in investigating problems and evaluating viable solutions.
• Effective communication, consultation, coaching and conflict management skills. This includes the ability to deliver these supports over the telephone or via email.
• Strong computer skills with intermediate or greater proficiency in all facets of MS Office
• Proven ability to develop and maintain effective relationships with team members, associates, and vendors.
• A customer service and continuous improvement focus supported by excellent organizational and time management skills to manage independent work.

As part of our commitment to safety and integrity, a background and credit check will be required.

Ready to Join Us?

If you’re a collaborative, solutions-focused HR professional who thrives in a fast-paced environment and is passionate about enabling managers to make confident, compliant decisions that protect the organization and its people, then we want to hear from you!