Emergency Veterinary Lab & Care Assistant (Victoria)

VCA Animal Hospitals, Inc; Victoria; On-site; CAD 25,000 - 34,000; Full time

Benefits offered by this job

RRSP Employer Group Match (5%)

CE Allowance

Paid time off for continuing education

Benefits: Minimum 24 hours per week

Paid certification memberships

Uniform allowance

Mental health support tools

Wellness app access

Pet care discounts

Job summary

Central Victoria Animal Hospital in Victoria, BC, is seeking an experienced Veterinary Assistant / Lab Assistant to join our 24hr Emergency team. This full-time role focuses on day-to-day lab operations, equipment maintenance, and supporting veterinarians with treatments.

You'll operate in-house lab machines, ensure quality control, and train new team members, while maintaining a calm, compassionate approach with clients and patients in a fast-paced setting.

Qualifications

• Experience as a Veterinary Assistant preferred.
• Ability to operate in-house lab equipment and follow guidelines.

Responsibilities

• Operate in-house lab machines and ensure sample handling follows guidelines.
• Perform quality control and servicing of lab equipment.
• Coordinate with service providers for repairs as needed.
• Monitor lab email and distribute results to DVMs promptly.
• Communicate with team to address tests and follow-up samples.
• Train new staff on lab equipment usage.
• Maintain a clean, safe workspace and follow safety protocols.
• Assist veterinarians and RVTs with tasks and treatments.
• Provide compassionate care including feeding/walking patients.
• Create a positive, low-stress atmosphere for clients and patients.
• Handle client care tasks: reception, payments, communication.

Skills

Exceptional communication

Willingness to learn

Calm under pressure

Problem-solving

Independent worker

Initiative

Tools

In-house lab equipment

Lab machines operation

Job description

Central Victoria Animal Hospital in Victoria, BC, is seeking an experienced Veterinary Assistant / Lab Assistant to join our 24hr Emergency team. This full-time role focuses on day-to-day lab operations, equipment maintenance, and supporting veterinarians with treatments.

You'll operate in-house lab machines, ensure quality control, and train new team members, while maintaining a calm, compassionate approach with clients and patients in a fast-paced setting.