Veterinary Assistant, Emergency, Central Victoria Animal Hospital

VCA Animal Hospitals; Victoria; On-site; CAD 24,452 - 34,440; Full time

Job summary

VCA Animal Hospitals in Victoria, BC, is seeking an experienced Veterinary Assistant to join our 24hr Emergency team. This role requires strong teamwork, exceptional client service skills, and a nurturing attitude.

The ideal candidate will assist Veterinarians and RVTs while maintaining a clean and welcoming environment for patients and pet parents. A veterinary assistant certificate is an asset, but flexibility and a commitment to compassionate care are essential. Join us and contribute to a stimulating medical environment!

Qualifications

• Positive teamwork-type attitude and exceptional communication skills.
• Flexibility to work on a rotating schedule.
• Required good time management and organizational skills.

Responsibilities

• Assisting Veterinarians and RVTs with various tasks and treatments.
• Creating a warm and welcoming environment for our patients and pet parents.
• Providing compassionate care duties, including feeding and walking patients.
• General housekeeping duties and maintaining work area cleanliness.
• Client care, including reception and supportive communication.

Skills

Exceptional client service skills

Compassionate care

Ability to remain calm in stressful situations

Adaptability

Independence

Initiative

Education

Veterinary assistant certificate

Job description

Veterinary Assistant
Department: Emergency
Location: Victoria, BC
Compensation: $17.75 to $25.00, depending on experience
Schedule: This position is full-time, with a rotating schedule.

Central Victoria Animal Hospital is looking for experienced Veterinary Technician Assistants to join our 24hr Emergency team! This role works closely with our ER RVTs, DVMs and board-certified specialists in a fast‑paced, stimulating, world‑class medical environment.

The ideal candidate will have a positive teamwork-type attitude and a personality that can deliver exceptional customer service and communication skills. A veterinary assistant certificate would be an asset but is not a requirement. This position requires flexibility to work on a rotating schedule; however, it also affords a great work‑life balance.

Key Responsibilities

• Assisting Veterinarians and RVTs with various tasks and treatments
• Creating a warm and welcoming environment for our patients and pet parents
• Providing compassionate care duties, including feeding and walking patients
• Creating a positive, low‑stress atmosphere for our clients and patients
• General housekeeping duties; cleanliness of work area, pet holding areas and common areas
• Client care, such as reception, payments and supportive communication
• Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

Key Attributes

• Exceptional client service skills
• Compassion and a nurturing attitude
• Ability to remain calm in stressful situations
• Ability to adapt to changing situations
• Efficient in carrying out assignments independently
• Takes initiative to complete tasks throughout the day

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.