Emergency Shelter Worker (8)

Moose Cree First Nation; Moose Factory; On-site; CAD 42,000 - 54,000; Full time

Job summary

Moose Cree is seeking an Emergency Shelter Worker to supervise and support individuals seeking shelter, including those facing homelessness related to substance use and mental health challenges.

The role emphasizes maintaining a safe, respectful environment, addressing immediate needs, and linking clients to community resources to promote recovery, stability, and independence. Flexible hours including evenings, weekends, and holidays may be required.

Qualifications

• High school diploma or equivalent required; post-secondary education in social work, psychology, or related field preferred.
• Experience in shelter, social services, or crisis intervention is an asset.
• Strong interpersonal and communication skills with diverse clients.

Responsibilities

• Provide supervision and direct support to individuals in emergency shelter.
• Maintain a safe, respectful, and supportive environment.
• Address immediate needs and promote health, safety and well-being.
• Monitor the shelter environment and respond to crises.
• Refer individuals to community resources and supports for recovery and stability.

Skills

Interpersonal skills

Crisis support

Conflict management

Documentation

Microsoft Office

Education

High school diploma or equivalent

Post-secondary education in social work or related field preferred

Tools

Microsoft Office

Job description

The Emergency Shelter Worker provides supervision and direct support to individuals accessing emergency shelter services who may be experiencing homelessness related to substance use and mental health challenges. The role is responsible for maintaining a safe, respectful, and supportive environment while addressing individuals’ immediate needs and promoting their health, safety, and well-being. The Emergency Shelter Worker supports individuals in their daily activities, monitors the shelter environment, and refers individuals to appropriate community resources and support services to assist them in working towards recovery, stability, and independence.

Qualifications/Requirements:

• High school diploma or equivalent required; post-secondary education in social work, psychology, or a related field preferred.
• Experience working in a shelter, social service, or crisis intervention environment is an asset.
• Strong interpersonal and communication skills, with the ability to work respectfully and compassionately with individuals from diverse backgrounds.
• Ability to provide crisis support, manage conflicts, and respond appropriately to challenging situations.
• Ability to work effectively in a fast-paced, high-stress environment.
• Knowledge of issues related to homelessness, substance use, mental health, and trauma-informed care.
• Familiarity with community resources, health services, and social service systems.
• Ability to maintain professional boundaries, respect confidentiality, and treat all clients with dignity.
• Strong organizational, record-keeping and documentation skills.
• Basic computer skills, including Microsoft Office.
• Ability to work independently and as part of a team, while following supervisory direction.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Mental Health First Aide First Nations Certificate is an asset.
• First Aid or willing to obtain is an asset.
• Class G Driver's License is an asset.
• Vulnerable Sector check or Criminal Record Check is mandatory.

Duration:

Permanent with 3 months probation

Job Description:

Available Upon Request

Only those selected for an interview will be contacted. Due to postal changes, we recommend submitting resume via e-mail or dropping off at main reception.

As MCFN is a First Nation organization, preference in hiring will be given firstly to the First Nation members, and to the rest, subsequently. Candidates needing accommodation of any kind are requested to inform the organization in advance so that required accommodative measures can be incorporated in the recruitment process. By responding to the application, candidates are implicitly providing consent to share their personal information with the organization. This personal information that is being shared with the employer will be used solely for the purpose of recruitment and will not be used for any other purposes.