Social Navigator & Intake Worker FT

Wasauksing; Central Ontario; On-site; CAD 52,000 - 76,000; Full time

Job summary

Wasauksing First Nation is seeking a full-time Social Navigator & Intake Worker to join our shelter team. The role provides crisis support, intake processing, and referrals for Indigenous residents and guests, with a focus on safety planning and confidential service delivery.

Under the Safe Home Manager, you will interview clients, maintain records, coordinate resources, and advocate for appropriate services while upholding Wasauksing policies and community values.

Qualifications

• Degree in social work or counselling psychology, social service worker diploma, or equivalent.
• Minimum 2–3 years frontline experience in social services required.
• OCSWSSW registration is an asset.
• Knowledge of Indigenous worldviews and community supports.

Responsibilities

• Lead a warm, respectful shelter environment.
• Interview clients individually or with referrals.
• Provide crisis counselling and safety planning.
• Maintain client confidentiality and complete documentation.
• Coordinate referrals and resources for clients.
• Support shelter operations and policy compliance.

Skills

Interpersonal skills

Communication skills

Crisis intervention

Conflict resolution

Cultural competence

Education

Bachelor's degree in Social Work or related field

OCSWSSW registration asset

Tools

Microsoft 365

Job description

Position Summary:

Wasauksing First Nation is accepting applications for a FT permanent Social Navigator & Intake worker (10 hr shifts, 4 days a week). We are looking for compassionate, caring and self-driven individuals to join shelter team. Under the direct supervision of the Safe Home Manager, the Social Navigator provides non-judgmental support, attends the 24 hour intake line, advocacy and resource information to potential on and off reserve Indigenous residents and shelter guests overnight. They act as the first point of contact for men and women and children, welcoming new and returning users of the emergency domestic violence/intimate partner violence shelter, providing a calm process of shelter intake procedures, immediate crisis counselling and referrals to other supportive social services as necessary.

Job Duties & Responsibilities:

• Be a leader in maintaining a warm, welcoming, respectful, and non-judgmental environment.
• Interview clients individually, in families, or with referral sources.
• Provide informal counselling in crisis and assist clients in organizing a plan of safety.
• Maintain confidentiality of client information.
• Provides referrals to appropriate resources.
• Keep up to date with Wasauksing Health and Social service programs.
• Completes and maintains related records, including intake registration, service requests and referrals if not admitted.
• Duties will also include completing bag, purse and pocket checks, a tour of the facility, review of general housekeeping policies and procedures upon admittance.
• Maintain daily documentation and information.
• Seek out opportunities for supplies, partnership opportunities, and donations.
• Organize and coordinate Donation deliveries.
• Ensure the safe and sustainable programming at the Shelter.
• Maintain a strong understanding of all shelter policies and procedures.
• Commitment to develop and grow skills, using critical thinking and judgement in your interactions with the community we serve.
• Provide relevant and appropriate advocacy and support.
• May occasionally be required to participate in incident investigation, including providing written statements or other documentation as necessary.
• Adhere to all policies and procedures of Wasauksing First Nation and any other relevant policies and procedures from external agencies and partners
• Perform other duties within the scope of the position as assigned by the Manager Or Supervisor
  

Education & Experience:

• A degree in social work/counselling psychology, social service worker diploma, an asset, or an equivalent combination of education, training, and experience.
• Minimum 2-3 years’ experience working in front line in social service delivery is required.
• Current full registration withthe Ontario College of Social Workers and Social Service Workers an asset.
• Significant understanding and knowledge of systemic barriers and oppression.
• Demonstrated knowledge of Indigenous worldviews and perspectives of health, wellness, and traditions of caring.
• Knowledge of the surrounding community supports and services.Knowledge of current and relevant legislation.
• Demonstrated ability to work independently and in collaborative team.
• Excellent interpersonal skills.
• Effective communication skills, both verbal and written, including strong computer literacy in Microsoft 365 (Word, Excel, Sharepoint, Outlook, etc.).
• Training may be provided to the successful candidate.

Other Requirements:

• Valid Driver's License and reliable personal vehicle
• Willing to work flexible hours as required, including evenings and weekends.

• First Aid & CPR, WHIMIS, Food Safe Level 1, Non-Violent Crisis Intervention, Suicide Prevention and Intervention and Trauma Informed Care Training an asset.
• This position requires the individual to work with various families, youth and children. To protect children, youth and vulnerable persons, Wasauksing First Nation requires the individual to provide a vulnerable sector. Or criminal record check

This Position will remain open until 4:00 pm on November 16th

Administration Office

1508 Geewadin Road Lane G

Wasauksing First Nation

We highly value Indigenous lived experiences, cultural knowledge, or a strong understanding of Indigenous history and teachings. Candidates who bring these perspectives, or demonstrate a commitment to learning them, are strongly encouraged to apply.

Only those selected for an interview will be contacted. We wish to thank everyone for their application.