Social Navigator & Intake Worker FT

Wasauksing First Nation; Canada; On-site; CAD 48,000 - 64,000; Full time

Job summary

Wasauksing First Nation is seeking a Social Navigator & Intake Worker for its shelter program. This full-time position involves crisis support, intake processing, and connections to community resources for Indigenous residents and shelter guests.

Under the Safe Home Manager, you will maintain confidentiality, document services, and collaborate with partners while supporting families, youth, and individuals in need.

Qualifications

• Degree in social work or related field; 2–3 years frontline social service experience required.
• Current full registration with the Ontario College of Social Workers and Social Service Workers is an asset.
• Knowledge of Indigenous perspectives and community resources is essential.

Responsibilities

• Interview clients individually or with families or referrals.
• Provide crisis support and assist with safety planning.
• Maintain confidentiality and accurate intake records.
• Advocate and connect clients to appropriate resources and services.
• Coordinate donations, partnerships, and shelter operations as needed.
• Adhere to shelter policies and procedures and prepare documentation.

Skills

Empathy

Crisis counseling

Interpersonal skills

Documentation & records

Education

Bachelor's in Social Work or related field

Social Service Worker diploma (asset)

Tools

Microsoft 365

Records management software

Job description

Position Summary:

Wasauksing First Nation is accepting applications for a FT permanent Social Navigator & Intake worker (10 hr shifts, 4 days a week). We are looking for compassionate, caring and self-driven individuals to join shelter team. Under the direct supervision of the Safe Home Manager, the Social Navigator provides non-judgmental support, attends the 24 hour intake line, advocacy and resource information to potential on and off reserve Indigenous residents and shelter guests overnight. They act as the first point of contact for men and women and children, welcoming new and returning users of the emergency domestic violence/intimate partner violence shelter, providing a calm process of shelter intake procedures, immediate crisis counselling and referrals to other supportive social services as necessary.

Job Duties & Responsibilities:

• Be a leader in maintaining a warm, welcoming, respectful, and non-judgmental environment.
• Interview clients individually, in families, or with referral sources.
• Provide informal counselling in crisis and assist clients in organizing a plan of safety.
• Maintain confidentiality of client information.
• Provides referrals to appropriate resources.
• Keep up to date with Wasauksing Health and Social service programs.
• Completes and maintains related records, including intake registration, service requests and referrals if not admitted.
• Duties will also include completing bag, purse and pocket checks, a tour of the facility, review of general housekeeping policies and procedures upon admittance.
• Maintain daily documentation and information.
• Seek out opportunities for supplies, partnership opportunities, and donations.
• Organize and coordinate Donation deliveries.
• Ensure the safe and sustainable programming at the Shelter.
• Maintain a strong understanding of all shelter policies and procedures.
• Commitment to develop and grow skills, using critical thinking and judgement in your interactions with the community we serve.
• Provide relevant and appropriate advocacy and support.
• May occasionally be required to participate in incident investigation, including providing written statements or other documentation as necessary.
• Adhere to all policies and procedures of Wasauksing First Nation and any other relevant policies and procedures from external agencies and partners
• Perform other duties within the scope of the position as assigned by the Manager Or Supervisor

Education & Experience:

• A degree in social work/counselling psychology, social service worker diploma, an asset, or an equivalent combination of education, training, and experience.
• Minimum 2-3 years’ experience working in front line in social service delivery is required.
• Current full registration withthe Ontario College of Social Workers and Social Service Workers an asset.
• Significant understanding and knowledge of systemic barriers and oppression.
• Demonstrated knowledge of Indigenous worldviews and perspectives of health, wellness, and traditions of caring.
• Knowledge of the surrounding community supports and services.
• Knowledge of current and relevant legislation.
• Demonstrated ability to work independently and in collaborative team.
• Excellent interpersonal skills.
• Effective communication skills, both verbal and written, including strong computer literacy in Microsoft 365 (Word, Excel, Sharepoint, Outlook, etc.).
• Training may be provided to the successful candidate.

Other Requirements:

• Valid Driver's License and reliable personal vehicle
• Willing to work flexible hours as required, including evenings and weekends.
• First Aid & CPR, WHIMIS, Food Safe Level 1, Non-Violent Crisis Intervention, Suicide Prevention and Intervention and Trauma Informed Care Training an asset.
• This position requires the individual to work with various families, youth and children. To protect children, youth and vulnerable persons, Wasauksing First Nation requires the individual to provide a vulnerable sector. Or criminal record check

This Position will remain open until 4:00 pm on November 16th

We highly value Indigenous lived experiences, cultural knowledge, or a strong understanding of

Indigenous history and teachings. Candidates who bring these perspectives, or demonstrate a

commitment to learning them, are strongly encouraged to apply.

Only those selected for an interview will be contacted. We wish to thank everyone for their application.