Emergency Response Coordinator

Irving Oil; New Brunswick; On-site; CAD 66,000 - 109,000; Full time

Benefits offered by this job

Onsite facilities & wellness

Annual bonus plan

Pension plan

Parking allowance

Flexible benefits from day one

Paid vacation + buy option

Wellness allowance

Volunteer program

Job summary

Irving Oil is seeking an Emergency Response Coordinator to advance the EMBC program across the organization. You will strengthen preparedness, coordinate exercises, and improve documentation while partnering with teams to implement best practices.

Responsibilities include software administration, AAR documentation, and supporting incident activations. Travel across North America and internationally may be required; 5+ years in related fields is expected.

Qualifications

• Strong knowledge of emergency management principles, practices and frameworks.
• Excellent project coordination and organizational skills.
• Ability to translate best practices into formal procedures and work instructions.
• Strong communication and stakeholder engagement across all levels.
• Ability to manage competing priorities and work under pressure.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word).
• Experience using enterprise software platforms for EMBC reporting and data management.
• Experience with AI tools for reporting and process improvement.

Responsibilities

• Support the implementation and continuous improvement of emergency management and business continuity programs.
• Coordinate activities to strengthen preparedness, response capabilities and resilience.
• Collaborate with operations to adopt best practices in emergency response.
• Administer emergency management software, including training, contact management, and reporting.
• Plan, execute and evaluate emergency response exercises and tests.
• Document After Action Reviews and turn findings into procedures and action plans.
• Develop and maintain emergency response, crisis, and business continuity docs.
• Support activations and provide coordination during incidents as required.
• Participate in audits and continuous improvement of the OMS.

Skills

Emergency management

Project coordination

Documentation

Stakeholder engagement

Communication

MS Office

Tech/enterprise software

Critical thinking

Tools

Emergency management software

AI tools for reporting

Job description

As an Emergency Response Coordinator, you will play a key role in supporting and advancing Irving Oil’s Emergency Management and Business Continuity (EMBC) program across the organization. Your goal will be to strengthen emergency preparedness and organizational resilience through program coordination, stakeholder engagement, training, exercises, technology administration, and continuous improvement initiatives. Your success will be demonstrated through the consistent implementation of emergency management processes, the development of standardized documentation and procedures, and the organization’s enhanced readiness to respond effectively to incidents and emergencies.

What We Offer:

• Work Environment – Work onsite in our beautiful home office building, with strong safety culture, access to a fitness facility, an onsite medical team, and a café
• Competitive Compensation – Including an annual bonus plan, pension plan, and parking allowance
• Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation – Plus an annual option to purchase additional vacation, too
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

• Support the implementation and continuous improvement of company-wide emergency management and business continuity programs and processes
• Coordinate activities that strengthen emergency preparedness, response capabilities, and organizational resilience across the business
• Partner with operational and functional teams to understand existing emergency response practices, identify improvements, and support the adoption of best practices
• Administer emergency management software, including user training, contact management, reporting, template maintenance, and vendor coordination
• Assist in the planning, execution, and evaluation of emergency response exercises and testing activities
• Facilitate and document After Action Reviews (AARs), capturing lessons learned and translating findings into standardized procedures and action plans
• Develop, maintain, and enhance emergency response, crisis management, and business continuity documentation
• Support emergency response activations and provide coordination assistance during incidents and emergencies as required
• Participate in assurance, assessment, audit, and continuous improvement activities associated with the Operational Management System (OMS)

Your Skills:

• Sound knowledge of emergency management principles, practices, and frameworks
• Strong project coordination, organizational, and documentation skills
• Ability to translate best practices and operational requirements into formal procedures, processes, and work instructions
• Excellent communication and stakeholder engagement skills with the ability to influence and collaborate across all levels of the organization
• Ability to manage competing priorities, work under pressure, and remain composed in dynamic environments
• Strong critical thinking, analytical, problem-solving, and decision-making capabilities
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word
• Ability to quickly learn and effectively utilize emergency management, business continuity, and other enterprise software platforms
• Experience using digital technologies and Artificial Intelligence (AI) tools to support reporting, research, process improvement, and information management

Your Experience:

• 5+ years of experience in emergency management, operational readiness, business continuity, public safety, risk management, or a related field
• Experience supporting or participating in emergency response activities, exercises, incident management, or preparedness initiatives
• Experience coordinating projects, programs, training initiatives, or cross-functional stakeholder activities
• Demonstrated experience creating, maintaining, and improving procedural documentation, standards, or work processes
• Valid driver’s license and the ability to travel periodically throughout North America and internationally to support training, exercises, and operational activities
• Ability to work within operational environments and wear required personal protective equipment (PPE) when necessary
• Availability to support emergency response activities outside regular business hours as required
• Emergency Management, Exercise Design, Incident Command System (ICS), or related certifications are considered assets

The expected salary range for this position is $66,267 – $109,341. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.