Emergency Department Care Director & Staff Development

Hudson Regional Health; Hudson; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K retirement plan

Paid time off

Tuition reimbursement

Professional growth opportunities

Wellness programs

Job summary

Hudson Regional Health is seeking a Patient Care Director (PCD) to lead the Emergency Department and related clinical operations. This role emphasizes staff education, retention, and service excellence across the system, coordinating with physicians and peers to deliver high-value, patient-centered care.

The PCD will supervise 24/7 ED operations, partner with Nursing Education, and drive continuous improvement in patient outcomes, staff development, and patient satisfaction.

Qualifications

• Current Registered Nurse license (RN)
• Minimum five years of clinical experience in Emergency Medicine
• Minimum of three years of management experience
• Strong commitment to improving institutional performance through teamwork
• Excellent interpersonal and written communication skills

Responsibilities

• Collaborate with Nursing Education to assist staff education and orientation
• Support learning and assimilation of newly hired clinical staff through weekly meetings
• Create learning experiences that promote open, respectful, and collaborative environments
• Promote autonomous, safe, cost-efficient, quality care
• Oversee 24-hour ED staffing and daily operations with leadership team
• Lead environmental rounds and customer service-focused rounding
• Provide department-specific education using evidence-based content
• Assess clinical learning opportunities for nursing staff
• Monitor adherence to best-practice guidelines through observation and feedback
• Foster collegial relationships across nursing and other disciplines
• Perform duties as assigned

Skills

RN leadership

ED experience

Interdisciplinary teamwork

Communication skills

Education

BSN

Job description

Hudson Regional Health is seeking a Patient Care Director (PCD) to lead the Emergency Department and related clinical operations. This role emphasizes staff education, retention, and service excellence across the system, coordinating with physicians and peers to deliver high-value, patient-centered care.

The PCD will supervise 24/7 ED operations, partner with Nursing Education, and drive continuous improvement in patient outcomes, staff development, and patient satisfaction.