Email Specialist

Torstar; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Torstar is looking for an Email Specialist to work with cross-functional teams to support growth initiatives through email campaign management. You will execute campaigns, refine templates, and create new ones to drive engagement.

You will design and troubleshoot email templates with HTML/CSS, ensure cross‑platform rendering, manage assets and lists, and run A/B tests to optimize performance in a fast-paced environment.

Qualifications

• 1-3 years email marketing experience
• Degree in marketing or related discipline
• Proficient HTML and CSS for email coding
• Experience with an email marketing platform
• Strong time management and prioritization
• Comfortable in a fast-paced, independent or team setting
• Proficient in MS Office and Google Sheets; Photoshop

Responsibilities

• Support email design through CSS and HTML
• Optimize templates for viewing across platforms and devices
• Confirm links, personalization, and images work as expected
• Stay on top of campaign management tasks and assets
• Day-to-day email campaign execution: imports, setup, segmentation, scheduling, reporting
• Run A/B tests to improve performance
• Manage the email calendar and coordinate deployments
• Collaborate with internal teams on strategic initiatives
• Other duties as required

Skills

Email marketing

HTML & CSS

Time management

Teamwork

Attention to detail

MS Office & Google Sheets

Education

University or college degree in marketing or related discipline

Tools

Adobe Photoshop

MS Office

Google Sheets

Job description

Home to the Toronto Star, Canada’s largest daily newspaper, and other trusted brands including The Hamilton Spectator, Waterloo Region Record, The Peterborough Examiner, St. Catharines Standard, Welland Tribune, Niagara Falls Review and over a dozen local community news sites, Torstar is a progressive media organization dedicated to impactful journalism, community engagement and storytelling with purpose.

Torstar is committed to innovation, audience engagement, and the long-term sustainability of high-quality journalism in an increasingly complex and fast-changing media landscape.With the thoughtful integration of emerging technologies like data analytics, AI-powered tools and modern content platforms, we deliver high-quality trusted news with speed, precision and interactivity. Our continuous evolution reflects our deep commitment to innovation in the service of journalism, ensuring that our newsrooms remain agile, audience-centric, and equipped to thrive in a rapidly evolving digital media ecosystem, without ever sacrificing reader trust.

Our Commitment To Diversity
We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe thatwhat makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.

Job Description

As an Email Specialist, you will work with cross-functional teams to support the Toronto Star’s growth initiatives through email campaign management. You’ll be responsible for the thorough execution of each email campaign, the refinement of existing templates, and the creation of new ones.

• Support email design through CSS and HTML, and troubleshoot template, content, and image coding
• Optimize existing and new templates for viewing across multiple platforms and devices taking into consideration best practices for preview text, subject lines, personalization, mobile responsiveness and dark-mode support to drive overall engagement
• Confirm all email components (links, personalization, images) are functioning and displaying as expected
• Stay on top of the campaign management tasks to ensure projects stay on track including collection of campaign assets and contact lists.
• Day-to-day email campaign execution, including list imports, set-up, segmentation, scheduling, and reporting
• Run A/B test to improve and optimize campaign performance based on changing business needs.
• Manage the email calendar to monitor requests for deployments from various business units and head off any audience conflicts
• Work with internal teams to ensure strategic initiatives are reflected in an accurate and effective manner
• Other duties as required

Qualifications

• Minimum 1-3 years email marketing or related experience
• University or college degree in marketing or related discipline
• Proficient HTML and CSS for email coding and best practices
• Hands-on experience working directly with an email marketing platform, and deploying emails to targeted segments
• Exceptional time management, organization, and prioritization skills
• Flexibility and ability to work in a fast-paced environment, independently and as part of a team
• Computer fluency of MS Office, Google Sheets and Adobe Photoshop

Additional Information

AODA
We are committed to providing an inclusive and barrier-free recruitment process ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code we will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling the interview of your requirements.