Email & SMS Marketing Specialist

Community Sports Partners; Toronto; On-site; CAD 25,000 - 36,000; Part time

Job summary

Community Sports Partners in Toronto, ON is seeking an Email & SMS Marketing Specialist to own campaigns and lifecycle communications that turn customer interest into paid registrations and repeat participation.

You will manage email and SMS calendars, build automated flows with SendGrid and Twilio, write persuasive copy, and collaborate with the marketing team to optimize deliverability, segmentation and testing.

Qualifications

• Hands-on email marketing or lifecycle campaign experience.
• Strong written English and practical SMS knowledge.
• Automation and reporting skills with clear QA practices.

Responsibilities

• Own the email and SMS calendar across our brands, from audience selection and copy through quality checks, launch and reporting.
• Build, test and maintain automated welcome, follow-up, reactivation and retention flows using our email/SMS platforms, including SendGrid and Twilio.
• Write clear, persuasive copy and coordinate landing pages, offers and creative with the wider marketing team.
• Maintain segmentation, suppression lists, consent records and deliverability practices.
• Run meaningful A/B tests and distinguish channel activity from incremental paid registrations and revenue.
• Track delivered messages, clicks, paid registrations, refunds, unsubscribes and other relevant outcomes; explain what changed and what you will test next.
• Maintain reusable templates, campaign documentation and a reliable approval/QA process.

Skills

Email marketing

Lifecycle campaigns

SMS marketing

Automation

Tools

SendGrid

Twilio

HubSpot

Klaviyo

Job description

Toronto, Ontario, Canada | In-office | 20-40 hours per week

Starting pay: CAD $22 per hour. Part-time to full-time hours, with the schedule agreed during the hiring process. This posting is for a current vacancy.

We use AI-assisted tools to support application review. Hiring decisions are made by people.

Community Sports Partners operates youth and adult sports programs across the GTA and Florida. We are looking for an Email & SMS Marketing Specialist to own campaigns and lifecycle communications that turn customer interest into paid registrations and repeat participation.

What you will do

• Own the email and SMS calendar across our brands, from audience selection and copy through quality checks, launch and reporting.
• Build, test and maintain automated welcome, follow-up, reactivation and retention flows using our email/SMS platforms, including SendGrid and Twilio.
• Write clear, persuasive copy and coordinate landing pages, offers and creative with the wider marketing team.
• Maintain segmentation, suppression lists, consent records and deliverability practices.
• Run meaningful A/B tests and distinguish channel activity from incremental paid registrations and revenue.
• Track delivered messages, clicks, paid registrations, refunds, unsubscribes and other relevant outcomes; explain what changed and what you will test next.
• Maintain reusable templates, campaign documentation and a reliable approval/QA process.

What you bring

Hands-on email marketing or lifecycle campaign experience, strong written English, practical SMS and automation knowledge, spreadsheet/reporting skills and careful quality control. Experience with SendGrid, Twilio, HubSpot, Klaviyo or comparable tools is relevant. Bring examples showing your own contribution, campaign results and lessons learned. Familiarity with applicable consent and messaging requirements is expected.

Starting pay: CAD $22 per hour. In-office in Toronto, Ontario. 20-40 hours per week; schedule agreed during hiring.