Electrical Service Coordinator

Hays; Toronto; On-site; CAD 85,000 - 100,000; Full time

Job summary

Hays is seeking an Electrical Service Coordinator for an electrical contractor in Etobicoke, ON. This full-time position involves leading service operations, preparing bids, and managing urgent client needs. The ideal candidate will have extensive service industry experience and technical electrical knowledge. A competitive annual salary of $85,000 - $100,000 is offered to the right candidate.

Qualifications

• Strong understanding of electrical systems and codes.
• Experience managing urgent requests in a service-oriented role.
• Ability to prepare competitive bids and quotes.

Responsibilities

• Lead the electrical service division, ensuring client satisfaction.
• Prepare accurate service estimates and manage multiple jobs.
• Communicate effectively with clients and technicians.

Skills

Service Industry Experience

Estimating and Quoting Expertise

Project Coordination/Management Skills

Technical Electrical Knowledge

Communication Skills

Organizational Skills

Computer Proficiency

Education

Electrical Apprenticeship or Relevant Technical Education

Tools

Estimating Software (e.g., Bluebeam)

Job description

This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Senior Manager @ Hays | Mechanical & Electrical | Construction/Engineering Buildings Sector

Our client is an electrical contractor in Etobicoke, ON, who has a strong focus on their service division, offering a wide range of electrical services to commercial, industrial, institutional, and municipal sectors in Toronto and the GTA.

Their services, as highlighted on their website, include:

• Preventive Maintenance & Reporting: This suggests a focus on long-term client relationships and proactive solutions.
• 24/7 Emergency Support: They emphasize their quick response time (within 2 hours) for urgent service needs
• Infrared Thermography & Fault Detection: Highlighting their advanced diagnostic capabilities.
• Electrical Distributions Upgrades & Renovations: Demonstrating expertise in system modernization.
• LED Lighting Retrofits: A common service for energy efficiency improvements.
• EV Charging Solutions: A growing area of expertise, as seen in their project examples.
• Other specialized services include electric ramp heating, cable repair, fire alarm systems, outdoor lighting, aerial bucket trucks, and pipe tracing.

For an Electrical Service Coordinator to lead this division, the client is looking for a candidate with the following key qualifications:

• Strong Service Industry Experience: Given their 24/7 emergency support and focus on client-care, the coordinator needs to understand the fast-paced, client-centric nature of electrical service work. This includes managing urgent requests, scheduling technicians efficiently, and ensuring customer satisfaction.
• Estimating and Quoting Expertise: This is crucial for their service division. The coordinator will be responsible for preparing accurate and competitive bids for service calls, maintenance contracts, and smaller projects. This involves understanding material costs, labour rates, project scope, and potential challenges.
• Project Coordination/Management Skills: While leading the service division, the coordinator will need to manage multiple service jobs simultaneously, ensuring timely completion, resource allocation, and adherence to quality and safety standards.
• Technical Electrical Knowledge: A solid understanding of electrical systems, codes, and common issues will be essential to effectively estimate, quote, and communicate with both clients and technicians. An electrical apprenticeship or relevant technical education would be highly beneficial.
• Exceptional Communication and Interpersonal Skills: They will be the primary point of contact for service clients and will need to effectively communicate project details, pricing, and timelines. Strong negotiation skills for quoting and problem-solving abilities are also important.
• Organizational Skills and Attention to Detail: Managing a high volume of service requests, tracking progress, and maintaining accurate records will be critical for success.
• Computer Proficiency: Experience with relevant software for estimating, scheduling, and project management (e.g., Bluebeam for quantifying documents, as mentioned in similar job descriptions) would be an asset.

Regarding compensation, the stated range of $85,000 - $100,000 per year for an in-office role in Etobicoke, ON, is on offer for the best matching candidates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Construction

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