Electrical & Plumbing Department Manager (Sales & Growth)

Kent Building Supplies Inc.; Gander; On-site; CAD 55,000 - 85,000; Full time

Benefits offered by this job

Wellness Program

Employee Discounts

Medical, Dental, Vision, RRSP Matching

PTO benefits

Job summary

Kent Building Supplies Inc. is seeking a Department Manager to lead a team, drive sales, and uphold exceptional customer service in a fast-paced retail environment.

You will oversee merchandising, inventory, and operations while coaching staff to achieve targets and maintain a safe, welcoming store culture. This role offers growth opportunities within a respected Atlantic Canada retailer.

Qualifications

• Proven ability to lead and motivate a team in a fast-paced retail setting.
• Strong organizational and problem-solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.

Skills

Leadership

Retail experience

Customer service

Communication

Team supervision

Safety awareness

Education

Grade 12 diploma

Job description

Kent Building Supplies Inc. is seeking a Department Manager to lead a team, drive sales, and uphold exceptional customer service in a fast-paced retail environment.

You will oversee merchandising, inventory, and operations while coaching staff to achieve targets and maintain a safe, welcoming store culture. This role offers growth opportunities within a respected Atlantic Canada retailer.