Retail Department Manager: Home & Décor Leader

Kent Building Supplies; Dartmouth; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Wellness Program

Employee and Family Assistance Plan

Employee Discounts

Medical Benefits

Dental Benefits

Vision Benefits

RRSP Matching

PTO

Job summary

Kent Building Supplies in Dartmouth, Nova Scotia, is seeking a Department Manager to lead a high‑performing team in a dynamic retail environment. You will set the standard for safety, customer service, and visual merchandising while driving sales and ensuring customers have a standout experience.

You will coach staff, manage shifting priorities, and work with the Assistant Manager on store initiatives, with opportunities for career growth within the Kent organization.

Qualifications

• Proven ability to lead and motivate a team in a fast-paced retail setting.
• Strong organizational and problem-solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.
• Previous experience in retail sales and team supervision is preferred.
• Product knowledge within the department is considered an asset.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA-approved steel-toed footwear is required while on shift.
• Career progression opportunities include advancement to Assistant Manager roles.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.

Skills

Team leadership

Organization & Problem-Solving

Customer Service

Retail Experience

Product Knowledge

Lifting up to 55 lbs

Safety Footwear

Career Growth

Job description

Kent Building Supplies in Dartmouth, Nova Scotia, is seeking a Department Manager to lead a high‑performing team in a dynamic retail environment. You will set the standard for safety, customer service, and visual merchandising while driving sales and ensuring customers have a standout experience.

You will coach staff, manage shifting priorities, and work with the Assistant Manager on store initiatives, with opportunities for career growth within the Kent organization.