Electrical Inside Sales Pro - Build Relationships & Drive Solutions

The Home Depot Canada; Surrey; On-site; CAD 64,000 - 70,000; Full time

Job summary

Rexel Canada is seeking an Inside Sales Associate based in Burnaby to build relationships with customers, assist with product inquiries, and process orders. You will support the branch manager and the field sales and project management teams.

The role requires 1-2 years of inside/counter sales experience and strong communication skills. You will handle daily inquiries, order processing, and follow-ups while ensuring high customer service levels, in a dynamic, customer-facing environment.

Qualifications

• 1-2 years of prior inside/counter sales experience.
• Proven ability to communicate effectively and build customer relationships.
• Ability to prioritize multiple tasks and work well under pressure while maintaining a positive attitude.
• Strong interpersonal skills with ability to impart knowledge.

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Skills

Inside sales

Customer relationships

Multitasking

Interpersonal skills

Job description

Rexel Canada is seeking an Inside Sales Associate based in Burnaby to build relationships with customers, assist with product inquiries, and process orders. You will support the branch manager and the field sales and project management teams.

The role requires 1-2 years of inside/counter sales experience and strong communication skills. You will handle daily inquiries, order processing, and follow-ups while ensuring high customer service levels, in a dynamic, customer-facing environment.