Full-time Host - Canoe

OLIVER & BONACINI; Ontario; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Canada is seeking a Host to enhance the guest experience at their restaurant. The role involves greeting guests, managing seating, and ensuring a welcoming atmosphere. Ideal candidates will have prior experience in similar positions and strong communication skills, with a focus on attention to detail and organization.

Benefits

Gratuity Sharing

Discounted gym membership

Employee Assistance Program

50% dining discount for all O&B locations

Employee referral program

Training and development opportunities

Health, dental and vision benefits

Qualifications

• Proven prior experience in a similar position.
• Minimum 1 year experience in customer service; restaurant experience considered an asset.
• Strong oral and written communication skills.

Responsibilities

• Create a positive guest experience with a proper greeting.
• Manage guest flow and maximize seating capacity.
• Take reservations accurately over the phone and in person.

Skills

Attention to detail

Communication

Organizational skills

Calm under pressure

Job description

With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.

What’s in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The Day to Day :

• You exude a warm and welcoming presence, in person and over the phone, even under the busiest of circumstances.
• You’re confident in your communication with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.
• You escort guests to their table, engaging them in friendly conversation.
• You’re detail-oriented and accurately take reservations over the phone and in person.
• You understand that first impressions are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.
• You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant.
• Other duties as assigned or required.

Qualifications

• Proven prior experience in a similar position.
• High attention to detail.
• Ability to remain calm under pressure while working in a fast-paced environment.
• Organizational skills and ability to multi-task.
• Strong oral and written communication skills.
• Ability to maintain a level of professional urgency and momentum.
• Minimum 1 year experience in customer service; restaurant experience considered an asset.
• Evening availability required.

Additional Information

• We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process.

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.