Full-time Host - Canoe

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector seeks enthusiastic Hosts to join their team. This role is pivotal in creating memorable guest experiences, requiring a warm demeanor and strong organizational skills. As a Host, you will be the first point of contact for guests, ensuring their visit starts on a positive note. You'll thrive in a fast-paced environment, managing reservations and guest flow while maintaining attention to detail. Join a dynamic team that values professionalism and offers numerous opportunities for growth within one of Canada's largest hospitality companies. If you have a passion for service and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Gratuity Sharing

Discounted Gym Membership

Employee Assistance Program

50% Dining Discount

Employee Referral Program

Training and Development Opportunities

Health, Dental, and Vision Benefits

Enhanced Mental Health Coverage

Qualifications

• Proven experience in a similar position with strong attention to detail.
• Ability to remain calm in a fast-paced environment with excellent communication skills.

Responsibilities

• Create a positive guest experience with a warm greeting and efficient service.
• Manage guest flow and maintain an organized restaurant environment.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Ability to Multi-task

Calm Under Pressure

Education

High School Diploma

Job description

Company Description

With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.

What’s in it for you?

1. Gratuity Sharing
2. Discounted gym membership
3. Employee Assistance Program
4. 50% dining discount for all O&B locations for you and up to 3 guests
5. Employee referral program
6. Training and development opportunities
7. Access to health, dental and vision benefits with enhanced mental health coverage
8. O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.

The Day to Day:

1. You exude a warm and welcoming presence, in person and over the phone, even under the busiest of circumstances.
2. You’re confident in your communication with Servers, Bartenders, and Managers to maintain proper guest flow throughout the restaurant.
3. You escort guests to their table, engaging them in friendly conversation.
4. You’re detail-oriented and accurately take reservations over the phone and in person.
5. You understand that first impressions are everything and ensure that the front entrance, host stand, and surrounding areas are fully stocked and free from clutter and debris.
6. You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurant.
7. Other duties as assigned or required.

Qualifications:

1. Proven prior experience in a similar position.
2. High attention to detail.
3. Ability to remain calm under pressure while working in a fast-paced environment.
4. Organizational skills and ability to multi-task.
5. Strong oral and written communication skills.
6. Ability to maintain a level of professional urgency and momentum.
7. Minimum 1 year experience in customer service, restaurant experience considered an asset.
8. Evening availability required.

Additional Information

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.