Administrative Assistant

The Peak Group of Companies; Calgary; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading company in home improvement seeks a dedicated customer service representative to support policyholders and insurance adjusters. This role involves managing inquiries, coordinating schedules, and ensuring accurate financial tracking for multiple projects. Join a vibrant team that values innovation and rewards hard work.

Benefits

Great benefits and perks

Wellness program

On-the-job coaching and mentoring

Education assistance

Qualifications

• 1-2 years of experience in customer service over the phone.
• Strong proficiency in data management.

Responsibilities

• Be the main contact for policyholders and insurance adjusters.
• Dispatch work orders and process payments.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Attention to Detail

Education

Post-secondary degree or equivalent

Tools

XactAnalysis

CRM systems

Microsoft Excel

Job description

• Be the main contact for policyholders and insurance adjusters, providing updates and support throughout the project via phone and software.
• Respond to all inquiries, coordinate site visits and work schedules.
• Dispatch work orders, process payments, and track claim financials accurately for multiple projects.
• Perform other assigned administrative tasks as required.

Qualifications :

• Minimum post-secondary degree or equivalent (or equivalent work experience).
• 1-2 years of experience working in providing customer services over the phone.
• Previous experience with XactAnalysis and CRM systems is preferred.
• Strong proficiency in data management and Microsoft Excel. Comfortable using computer software and database systems.
• Excellent organizational and time-management abilities to handle multiple tasks efficiently.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Compensation : $45,000 - $55,000 per year

Working at PEAK

The Peak Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada and the US. Peak is a highly valued, strategic partner of Home Depot. Our unique business platform perfectly aligns with Home Depot’s do-it-yourself and professional customer, and our best in class products are offered throughout Home Depot’s massive retail network.

The greatest strength of Peak is our vibrant and passionate people.

Peak is a place where innovation is encouraged, talent and teamwork are celebrated, and results and success are rewarded.

Join Us Today!

With our exponential growth, there are numerous opportunities across our Corporate and Distribution Centre teams.

Explore our various positions to find one that best fits your goals. Please also join our Talent Community to keep updated for future openings!

Working atPEAK

We care about you and your loved ones

• Great benefits and perks
• Wellness program

We care about your growth and development

• On-the-job coaching and mentoring
• Education assistance

We care about your success

• We are a remarkable and collaborative team who wants you to succeed
• We are an Award-winning company; we celebrate and share our successes
• We are highly admired in the home improvement industry; we encourage innovation and creativity
• Your commitment will not go unnoticed; we reward hard work and initiative

Create a job alert for this search