Emergency Response Dispatcher (Bilingual-French)

GardaWorld Companies; Mississauga; On-site; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking Bilingual Emergency Response Dispatchers for their National Control Center in Mississauga. This full-time role offers a dynamic work environment where you will monitor security operations, respond to emergencies, and manage sensitive information. With a starting wage of $25 per hour, this position provides opportunities for advancement in the security industry. Ideal candidates will be organized, computer literate, and possess strong communication skills in both French and English. Join a team dedicated to making communities safer and enjoy a fulfilling career in security services.

Benefits

Overnight premium

Free facility parking

Opportunity for advancement

Dynamic work environment

Qualifications

• Strong command of French and English required.
• Ability to manage sensitive information and emergencies.

Responsibilities

• Monitor security control of GardaWorld branches and vehicles.
• Respond to emergency situations and incidents.

Skills

Bilingual (French and English)

Emergency response procedures

Communication skills

Multitasking

Organizational skills

Tools

CCTV systems

Tracking systems

Computer literacy

Job description

Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld Cash Services, we take our security responsibility seriously and strive to inspire trust.If you've considered a job in customer service, in retail or even in a warehouse / distribution center - this could be the change you're looking for!Interested in an enriching and meaningful career? Join our ranks!

We are hiring Bilingual (French Speaking) Emergency Response Dispatchers for our Cash Services - National Control Center in Mississauga, ON.

What we offer:

• Fulltime Position
• Starting Wages: $25.00 an hour
• Overnight premium
• Free facility parking
• A dynamic work environment
• Opportunity for advancement in the security industry

What you will be doing:

Working out of our National Control Centre within the GardaWorld branch in Mississauga, National Control Officers are responsible for the monitoring and security control of GardaWorld branches and vehicles, the issuance of electronic locks codes and attack response.

• Management of sensitive information
• Emergency response (including GPS, alarms and emergency phone line)
• Responding to emergency situations & incidents, implementing emergency response procedures, escalation, and reporting emergencies to the appropriate personnel
• Monitor and track any major incident that interrupts service response or increases the risk to any GardaWorld crews or branches, such as robberies, power outages, fires, and other branch-related emergencies.
• Monitoring the vehicles and branches through CCTV and tracking systems
• Issuing access codes for vehicles, branches, and ATMs
• Escalation of GPS and tracking issues to GardaWorld IT and/or Fleet
• Help Desk functions; escalation of security related issues nationally.
• Ensuring all company policies and standards are followed (i.e. security procedures, operational procedures)

What we are looking for:

• Required: Strong written and verbal command of French and English language
• Prior dispatch experience is an asset but is not essential.
• Ability to work effectively in a dynamic environment involving multitasking.
• Organized with the ability to make decisions.
• Must be a computer literate team player, with excellent oral and written communication skills.
• Has the ability to organize and prioritize work activities to efficiently accomplish tasks and meet objectives.
• Demonstrated commitment to teamwork: willingness to work with others in achieving departmental goals. Demonstrates a willingness to participate in departmental activities, training, and acceptance of other work.
• Demonstrated diplomacy and self confidence in working with staff at all levels, ensuring that excellence in customer service is achieved.
• Ability to protect confidential information.
• This is an armed facility. Applicants must be comfortable working with employees who are armed. This position could also have the potential to become armed in the future.
  

Successful applicants will be required to work in a fast-paced environment where flexibility in schedule is available.

Successful applicants will need to be flexible to work a blend of AM/PM shifts, 7 days a week, 365 days a year.

Interested? Apply online now!

CSAT