Area Manager

Alpine; Regina; On-site; CAD 65,000 - 80,000; Full time

Job summary

An established industry player is seeking an Area Manager to oversee multiple sites and ensure service excellence. This dynamic role involves managing subcontractors, fostering client relationships, and driving performance improvements. Ideal candidates will have a strong background in janitorial services, excellent communication skills, and the ability to manage diverse teams. With a commitment to innovation and excellence, this company offers a fulfilling career path in a supportive environment. If you're ready to take the next step in your career and make a significant impact, we encourage you to apply.

Benefits

Opportunities for career progression

Qualifications

• 5+ years of janitorial experience in the grocery industry.
• Management experience in a fast-paced environment.
• Strong communication and client relationship skills.

Responsibilities

• Oversee subcontractor management and compliance.
• Liaise with clients to meet performance standards.
• Conduct audits and site inspections.

Skills

Janitorial Experience

Client Relationship Skills

Communication Skills

Problem-Solving Skills

Management Experience

Tools

Microsoft Word

Microsoft Excel

Job description

Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required. Location : Saskatoon, SK and Surrounding Areas, SK

Salary : $65,000 to $80,000 based on experience

Company Overview :

Alpine has grown to become one of Canada's leading janitorial and building maintenance service providers, serving over 2000 facilities across Canada. Our commitment to excellence and passion to serve set us apart. With over 40 years of history, Alpine has been at the forefront of innovative industry approaches. Our brand, Reflecting Excellence, distinguishes us from others. We aspire to be the best by delivering on our promises and exceeding client and employee expectations.

Job Overview :

Due to recent growth, we are seeking our next Area Manager to join our Alpine family! The Area Manager oversees multiple sites, a portfolio, or a territory, managing employees or subcontractors directly or indirectly. The role involves being the face of the company and the first point of contact for clients regarding operations, escalations, and work orders. The primary focus is to ensure Alpine meets its contractual obligations within service and budget parameters, while proactively seeking ways to improve performance. Candidates open to relocating are encouraged to apply.

Key Responsibilities :

1. Subcontractor Management
2. Participate in hiring, training, and supervising subcontractors and their activities
3. Ensure subcontractors comply with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc.
4. Ensure subcontractor work adheres to Alpine standards
5. Conduct periodic audits or site inspections to verify work completion
6. Client Relations Management
7. Liaise with clients to meet performance standards and address complaints
8. Support site growth initiatives (additional services, square footage, fees)
9. Contribute to new growth initiatives, including bids
10. Expense Management
11. Oversee or coordinate equipment repairs
12. Ensure subcontractor hours align with budget

Working Conditions :

The role requires flexibility in shift times, including interaction with night cleaning crews. Candidates must be fully vaccinated and able to obtain CPIC clearance. Frequent travel within the region is necessary. A valid driver's license with a clean driving record is required.

Preferred Qualifications :

• At least 5 years of janitorial experience in the grocery industry (stripping, waxing, scheduling, etc.)
• Management experience in a fast-paced environment with a diverse workforce
• Excellent client relationship skills
• Proficiency in Microsoft Word, Excel, and report generation
• Strong communication and change management skills
• Ability to develop and implement programs and tasks for client service enhancement
• Willingness and ability to travel and respond to issues promptly
• Problem-solving skills to identify and address trends and issues
• Professional demeanor with clients and staff
• Ability to diplomatically raise concerns and foresee potential issues
• Confidence to communicate assertively and respectfully
• Ability to identify and pursue sales growth opportunities

We offer :

• Opportunities for career progression