Educator | SASKATOON

lululemon; Saskatoon; On-site; CAD 32,000 - 46,000; Full time

Job summary

lululemon is seeking an Educator to power guest experiences in our Saskatoon store. You will engage with guests, share top-quality product education, and connect with our community and culture.

As the foundation of our customer experience, you will ensure thoughtful assistance, demonstrate product knowledge, and communicate authentically about our brand and offerings.

Qualifications

• Experience delivering world-class customer service in a retail environment.
• Ability to educate customers about products and their benefits.
• Strong interpersonal and communication skills with guests.

Responsibilities

• Interact with guests to ensure a great guest experience in a timely manner.
• Assess guests’ needs to provide customized purchase and return solutions.
• Provide technical product education by articulating value and benefits of products.

Skills

Guest service

Communication

Product knowledge

Education

High school diploma

Job description

Who We Are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Requirements

Description & Requirements

Who We Are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Key Responsibilities Of The Job

Guest (i.e., Customer) Experience

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit