Education & Training Specialist- Full Time- Flexible Shifts- Surrey, BC

LifeLabs LP; Surrey; Hybrid; CAD 75,000 - 96,000; Full time

Job summary

Colonial Group is seeking an Education & Training Specialist to support BC Lab Operations. The role reports to the Senior Manager, Specimen Management and focuses on coordinating continuing education materials, orientation for new MLTs and LTAs, and developing training programs with supervisors.

Travel within British Columbia and occasionally Ontario is required; the position is full-time with variable shifts and ASAP start.

Qualifications

• Minimum 5 years MLT experience.
• Minimum 3 years of experience developing and conducting training programs.
• CSMLS Registered Medical Lab Technologist.
• Ability to develop, present or facilitate presentations.
• Excellent written and verbal communication skills.
• Proficient in Excel, Word and PowerPoint.

Responsibilities

• Identify skill gaps and design training programs for staff.
• Develop training aids such as handbooks, models and presentations.
• Evaluate training effectiveness and quantify business results.
• Utilize laboratory reports to determine root causes and implement corrective training.
• Maintain and manage department training programs and records.
• Develop and deliver presentations with Lab Ops leadership.
• Support continuing education for Lab Ops staff.
• Coordinate trainers and orientation for MLTs and LTAs.
• Coordinate train-the-trainer sessions with QRA.
• Ensure compliance with safety, WHMIS and TDG policies.
• Travel to labs in BC & ON as required.

Skills

Training program development

Presentation skills

Verbal communication

Written communication

Office suite proficiency

Teaching experience

Education

CSMLS Registered Medical Lab Technologist

Tools

Excel

PowerPoint

Word

Job description

Reports to: Senior Manager, Lab Ops

Purpose of the Role

The Education &Training Specialist reports to the Senior Manager, Specimen Management, and is responsible for the coordination and distribution of continuing education materials for the MLT and LTAs. The Education & Training Specialist facilitates orientation sessions for new MLT and LTAs within BC Lab Operations and they are responsible for working with supervisors to develop and implement department training programs.

Status: Full time

Schedule: Variable shifts, should be able to travel

Additional Requirements: Must be available to travel within British Columbia and occasionally to Ontario.

Number of positions: 1

Start Date: ASAP

This vacancy is for an existing position.

Your responsibilities will include:

• Working with Laboratory SME, identify current and future skill and knowledge gaps and design custom training programs to equip new/existing staff with the necessary skills.
• Develop training aids, including but not limited to handbooks, models, visual aids, presentations etc.
• Evaluate the effectiveness and quantify business results of completed training.
• Responsible for regular utilization of laboratory reports to determine the root cause of issues and implement corrective training.
• Maintains and manages department training programs, including training record retention.
• Develop/present/facilitate presentations in collaboration with Lab Ops leadership team.
• Supports the continuing education program for Lab Ops staff.
• Assists in problem solving related to training programs and provides input, as required, at meetings.
• Coordinates and acts as a resource for designated trainers within Lab Ops departments
• Coordinates the Orientation program for new MLTs and LTAs and tracks all participants of the program.
• Coordinates train the trainer sessions with support from QRA and tracks all participants of the program.
• Observes and executes all laboratory safety and security policies and regulations, including location and use of safety equipment, evacuation routes, disposal of contaminated material.
• Maintains knowledge of safety/WHMIS and TDG procedures
• Maintains confidentiality involving any information made available directly or indirectly about clients including physicians, patients, employees, and the company.
• Perform other essential tasks as assigned.
• Travel as required to labs within BC & ON.

What you bring to the role:

• Minimum 5 years MLT experience.
• Minimum 3 years of experience developing and conducting training programs.
• CSMLS Registered Medical Lab Technologist
• Ability to develop, present or facilitate presentations.
• Ability to react to change productively.
• Teaching experience an asset
• Demonstrated excellent written and verbal communication skills.
• Excellent interpersonal skills and the ability to relate to all staff.
• Proficient in using Excel, Word, and PowerPoint

What We Offer:

Salary range: $74,941 - $95,549 CAD annually (commensurate with experience).