Supervisor, Laboratory Operations (Onsite- Burnaby, BC)

LifeLabs LP; Burnaby; On-site; CAD 75,000 - 96,000; Full time

Job summary

LifeLabs LP in Burnaby, BC, is seeking a Supervisor, Laboratory Operations (Midlow Chemistry) to lead a high-volume diagnostic team. You will oversee safety, quality, and cost-effective patient services while directing day-to-day operations and staff performance.

The role requires a college diploma in medical laboratory technology, current CMLTO/CSMLS registration, and 6 years of lab experience with leadership, plus a proactive mindset to drive continuous improvement and staff development in a

Qualifications

• College Diploma - Medical Laboratory Technologist or equivalent education and experience.
• 6 years laboratory experience or equivalent.
• Current registration with CMLTO or CSMLS.
• Previous team lead or supervisory experience preferred.
• Must have relevant recent experience, knowledge, and technical skills in the appropriate field.
• Must have technical knowledge.

Responsibilities

• Attract and retain talent, including hiring, onboarding, training, coaching for improvement, and managing progressive discipline for direct reports.
• Conduct performance management of staff and ensure accurate documentation of corrective actions.
• Manage day to day operation of the area and plan weekly or monthly cycles.
• Develop and approve employee schedules, sick time, vacation and leaves ensuring compliance with needs and policies.
• Provide active leadership and development to direct reports, ensuring accountability.
• Identify and drive continuous improvement in quality, safety, productivity, service and staff development.
• Demonstrate ability to obtain resources and work with peers and support groups.
• Participate in local Leadership Teams and communicate to area staff.
• Support a work environment of continuous improvement with safety as a priority.
• Lead business plans including objectives and strategies for new business integration and projects.

Skills

People leadership

Technical knowledge

Self-starter

Team leadership

Change management

Communication

Education

College Diploma - Medical Laboratory Technologist or equivalent

Job description

Job Title: Supervisor, Laboratory Operations

Reports to: Senior Manager, Laboratory Operations

Vacancy status: This posting is for an existing position.

Status: Full time Permanent

Location: 3680 Gilmore Way, Burnaby

Schedule: Monday to Friday 9-5, with rotation into weekend.

Purpose of the Role

As a Supervisor, Lab Operations with a specific focus on Midlow Chemistry, you will be responsible for the achievement of goals and targets related to safety, quality, and cost-effective delivery of diagnostic services to assigned work groups. You will also be responsible for the efficient day to day operations of your assigned employee group, including planning, coordination, evaluation, and supervision of all technical and/or operational activities and management of all employees assigned to you.

What You’ll Do:

• Attract and retain talent, including hiring, onboarding, and training, managing performance, coaching for improvement, and managing progressive discipline for direct reports in collaboration with their manager.
• Conduct performance management of their staff and ensuring accurate documentation of corrective actions taken.
• Manage day to day operation of their area and generally plan to weekly or monthly cycles.
• Develop and approve employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies.
• Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon.
• Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development.
• Demonstrate the ability to obtain the appropriate resources, work collaboratively with peers and support groups.
• Participate in local Leadership Teams and provide timely and appropriate communication to area staff.
• Support a work environment of continuous improvement with safety as a priority.
• A focus on implementing business plans including setting objectives and targets, assisting in the development of strategies for integration of new business and leading projects.

What You’ll Bring:

• College Diploma - Medical Laboratory Technologist or equivalent education and experience
• Must have relevant recent experience, knowledge, and technical skills in the appropriate field
• Previous team lead or supervisory experience preferred
• Current registration with CMLTO or CSMLS
• 6 years laboratory experience or equivalent experience
• Must have technical knowledge
• Proven people leadership skills and change management abilities
• A \"self-starter\" and able to create a positive employee relations climate, fostering common goals and teamwork

Why Join Us?

This is an exciting opportunity for a laboratory leader who wants to make a meaningful impact in a high-volume, fast-paced diagnostic environment. As Supervisor, Laboratory Operations (Midlow Chemistry), you'll have the chance to lead a skilled team, influence operational excellence, and directly support the delivery of quality patient care across British Columbia.

Salary range: $74,941 - $95,549 CAD annually (commensurate with experience)