Valet – Bellman – Parking Attendant

Area; Montreal; On-site; CAD 35,000 - 55,000; Full time

Job summary

Ein innovatives Hotel im Herzen von Montreal sucht leidenschaftliche Valets, die den Gästen ein unvergessliches Erlebnis bieten. Die Rolle erfordert hervorragende Kundenservicefähigkeiten, Organisationstalent und die Fähigkeit, unter Druck zu arbeiten. In einem positiven und dynamischen Team haben Sie die Möglichkeit, Ihre Karriere in der Gastfreundschaft zu fördern. Wenn Sie eine Leidenschaft für den Kundenservice haben und Teil einer einzigartigen Hotelgemeinschaft sein möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Mitarbeiterrabatte

Verschiedene Schulungsprogramme

Uniform bereitgestellt

Anerkennungsprogramme für Mitarbeiter

Qualifications

• Mindestens 2 Jahre Erfahrung im hochwertigen Kundenservice.
• Klasse 5 Führerschein erforderlich.

Responsibilities

• Begrüßung der Gäste und Unterstützung mit Gepäck.
• Parken der Fahrzeuge der Gäste und Bereitstellung von Informationen.

Skills

Kundenservice

Organisation

Bilingual (Französisch und Englisch)

Proaktivität

Education

High School Diploma

Tools

Fahrzeugparkplatz

Job description

The Humaniti Hotel Montreal is the very first Autograph Collection by Marriott hotel to establish itself in Quebec, in all its grace and sophistication. Open since June 2021, the hotel is located in the heart of a vertical community that includes condos, residences, offices, two restaurants, a lounge, a bakery, a health-centered grocery store, a fitness center, meeting rooms, and spa. Experience hospitality at its finest and discover an innovative concept that celebrates the art of living in all its forms. Simply exceptional, the Humaniti Hotel Montreal is a next-generation hotel for true global citizens. A unique hotel that subtly permeates an ecosystem rich in experiences, inspiring design, and a fascinating way of life.

Join the Humaniti community!

Here are the benefits and privileges offered to you by the Humaniti Hotel:

• Thrive within a positive, friendly, and dynamic team in a beautiful environment.
• The opportunity to take on new challenges and advance your career across North America.
• Various employee recognition programs.
• Various training programs.
• Discounts within our hotel chain.
• Uniform provided.

Description

We are looking for individuals who are passionate about their city and want to provide a memorable and personalized experience to each of our guests. From the moment our guests step into the Humaniti Hotel Montreal, our valets take the stage and are responsible for being the first point of contact with our guests. The exceptional quality of their service will leave a memorable mark on our clients' experience.

Our valets will work together with the front desk team to deliver impeccable service, reflecting our DNA: evolved, captivating, and connected. At the Humaniti Hotel Montreal, we seek individuals with a deep understanding of human interactions who can deliver an experience aligned with our wellness concept to our customers.

Roles and Responsibilities

• Welcome guests upon arrival and assist with luggage and personal items.
• Inform clients about available parking options.
• Park the client's vehicle in the hotel's parking facility.
• Inspect the vehicle before and after taking charge of it.
• Transport luggage to and from guest rooms during check-in and check-out.
• Provide directions or assistance to clients as needed.
• Maintain impeccable presentation of reception areas at all times.
• Provide service that exceeds customer expectations and promote this quality throughout the team.
• Coordinate smoothly with various hotel departments.
• Demonstrate excellent organizational skills, prioritize tasks, and deliver outstanding customer service.
• Work effectively under pressure and manage stress.
• Show proactivity, initiative, and autonomy.
• Possess at least 2 years of experience in high-end customer service.
• Hold a Class 5 driver's license.
• Ability to drive vehicles with both manual and automatic transmission.
• Bilingual in French and English (required due to international clientele).
• Availability during the day, evening, and weekends.
• Experience with Marriott chain hotels is an asset.