Ecommerce Strategy Coordinator: Growth & Client Impact

Socket.dev; Alberta; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

Bonus program

Job summary

Pilothouse is seeking a Strategy Account Coordinator to support our Client Strategy team and manage a portfolio of direct-to-consumer brands. You’ll help keep client initiatives organized, coordinate cross-functional teams, and ensure strategic priorities are executed with excellence.

You’ll gain exposure to performance marketing across Meta, TikTok, Google, Email, CRO, Creative, Analytics, and Amazon, learning how high-growth ecommerce brands scale with guidance from senior strategists.

Qualifications

• 1 to 3 years of experience in marketing, advertising, ecommerce, project coordination, or an agency environment.
• Education or experience in Marketing, Business, Communications, or a related field.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Comfort working with cross-functional teams in a fast-paced environment.
• Strong attention to detail and the ability to follow through on commitments.
• A genuine interest in ecommerce, digital marketing, and client strategy.

Responsibilities

• Support Senior Strategists in managing a portfolio of e-commerce brands.
• Coordinate execution across Media, Creative, Retention, CRO, Analytics, Amazon, and other delivery teams.
• Build client meeting agendas, capture action items, and ensure follow-ups are completed.
• Track timelines, deliverables, and dependencies to keep projects moving forward.
• Monitor account performance and identify trends, risks, or opportunities that require attention.
• Prepare reporting, organize insights, and support strategic planning discussions.
• Maintain accurate account documentation, project plans, and client records.
• Support client onboarding and help deliver a consistent, high-quality client experience.
• Identify operational bottlenecks and proactively work with internal teams to resolve them.

Skills

Strong organizational skills

Excellent written/verbal communication

Cross-functional collaboration

Attention to detail

Interest in ecommerce strategy

Education

Marketing, Business, or Communications background

Job description

Pilothouse is seeking a Strategy Account Coordinator to support our Client Strategy team and manage a portfolio of direct-to-consumer brands. You’ll help keep client initiatives organized, coordinate cross-functional teams, and ensure strategic priorities are executed with excellence.

You’ll gain exposure to performance marketing across Meta, TikTok, Google, Email, CRO, Creative, Analytics, and Amazon, learning how high-growth ecommerce brands scale with guidance from senior strategists.