eCommerce Specialist

Diva International; Kitchener; Remote; CAD 60,000 - 80,000; Full time

Job summary

Diva International is seeking an eCommerce Specialist to enhance online shopping and improve website performance. This role focuses on content management, digital marketing collaboration, and performance optimization in a dynamic environment, supporting sustainable period care solutions. Ideal candidates are detail-oriented with a strong background in eCommerce.

Qualifications

• 2-4 years of experience in eCommerce or similar role.
• Strong expertise in Shopify or Shopify Plus.
• Ability to interpret data to improve performance.

Responsibilities

• Implement and maintain best practices for web content.
• Create and update website content including product pages.
• Monitor and analyze website performance metrics.

Skills

Analytical Skills

Project Management

Problem Solving

Communication

Creativity

Education

Bachelor's degree in Business, Marketing, Ecommerce or related field

Tools

Shopify

Adobe Creative Suite (Photoshop, InDesign, Illustrator)

Klaviyo

Job description

Diva International Inc. (DIVA) is looking for an eCommerce Specialist. This role is pivotal in driving the success of DIVAs ecommerce operations with a focus on enhancing the online shopping experience increasing website performance and fostering customer loyalty. If you are datadriven detailoriented highly organized and passionate about purposedriven business this role is for you! You thrive in a collaborative environment can juggle multiple priorities with ease and have a deep enthusiasm for wellness and sustainability.

The role allows for remote work in Ontario Canada. Travel may be required on occasion. Must be legally eligible for employment and reside in Ontario Canada.

About Us :

Since 2003 DIVA has introduced and onboarded millions of people as they keenlyoranxiouslydiscovered reusable period care. Founded by motherdaughter duo Francine Chambers and Carinne ChambersSaini DIVA revolutionized the feminine hygiene industry and created the mass market adoption of sustainable period care alternatives. Today the DIVA brand is synonymous with the menstrual care category driving change and bringing sustainability to the forefront of new period care innovation.

We are DIVA. Your conscious cycle care partner.

Responsibilities :

• Site Management : implement and maintain best practices for web content to align with our brand guidelines UX / UI standards and overall strategy.
• Content Management : Create and update website content including product pages landing pages banners and homepage layouts.
• Digital Marketing Collaboration : Develop and execute the ecommerce promotional calendar in collaboration with the Marketing team including launches campaigns and promotions.
• Performance Optimization : Monitor and analyze website metrics customer behavior and campaign performance to identify opportunities for improvement.
• SEO Optimization : Write engaging and SEOoptimized meta descriptions to improve searchability and sales conversions Report on SEO site performance.
• Inventory & Trade Support : Coordinate with production and fulfillment teams to flag and resolve risks related to inventory shipping and aged stock.
• Trend Monitoring : Stay uptodate with ecommerce trends and emerging technologies recommending actionable strategies to maintain a competitive edge.
• Campaign Performance & Reporting : Collaborate with the ECommerce Director to strategize execute and track campaigns.
• Work in accordance with the Diva International Inc. Quality Policy and B Corp set of standards.

Qualifications :

• Bachelors degree in Business Marketing Ecommerce or a related field preferred.
• 24 years of experience in Ecommerce or a similar role with expertise in Shopify or Shopify Plus.
• Strong analytical skills with a proven ability to interpret data and apply insights to improve performance.
• Can take ownership of a project prioritize effectively and drive the project through to completion.
• Excellent communication skills with the ability to manage multiple stakeholders and projects simultaneously.
• Strong and creative problemsolving skills with a desire for continuous improvement.
• Bonus : Proficient in basic HTML Klayvio Adobe Creative Suite (Photoshop Indesign Illustrator) and ads manager.

About Our Hiring Process :

Does this sound like great fit for you We would love to hear from you.

You can expect us to be curious about who you are what experiences you have gained to date and what you are looking for in your next opportunity. We know that you are selecting us as an employer just as much as we are inviting you to join our team. We will provide a series of opportunities for us to connect and for you to meet various members of our team. Please ask us questions and let us know how we can support you throughout our hiring process.

Why work at Diva International

As a Certified B Corp and remotefirst workplace our internal worklife rhythm and processes are guided by a purposeful intention to operate differently; in an inclusive mindset that encourages employee input creativity and collaboration.

At DIVA we strive to be a welcoming and safe space for everyone regardless of their race national or ethnic origin colour religion age sex sexual orientation gender identity physical ability or any other protected grounds. We welcome employees and candidates from these underrepresented groups to help make this vision a reality.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please email at emailprotected if you require accommodation. Information related to accommodation requirements will be addressed confidentially.

Required Experience :

Junior IC

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Create a job alert for this search