Ecommerce Project Manager

Ardene; Laval (administrative region); On-site; CAD 90,000 - 110,000; Full time

Job summary

Ardene is seeking an E-commerce Project Manager to own the delivery of multiple projects from planning through post-launch optimization. This temporary left-fill role requires coordinating with IT, UX, and external vendors from our Laval office and aligning business needs with technical delivery.

The ideal candidate has 5+ years in digital/e-commerce project management, strong communication, and proficiency with PM tools. Hybrid/office collaboration is expected.

Qualifications

• 5+ years of experience managing digital, e-commerce, or technology projects through planning to post-launch optimization.
• Experience working with cross-functional teams including IT, UX, business stakeholders, and external vendors.
• Strong understanding of e-commerce platforms, digital technologies, and online customer experiences.
• Excellent communication and time management skills in fast-paced environments.
• Proficiency with Microsoft Office and PM tools.

Responsibilities

• Act as a liaison between the business sector and the IT team and/or external suppliers to ensure needs are understood and deliverables meet expectations.
• Identify, define and document business needs and rules with representatives from the business sector.
• Participate in the definition of the testing strategy and validate the user test plan in collaboration with clients.
• Ensuring successful delivery of ecommerce projects.
• Managing time/workflow while working on multiple projects at the same time.
• Work closely and proactively with IT, UX designer and technical manager to have clear communication, includes scheduling meetings and providing meeting minutes.
• Document project progress within ecom project list.
• QA all aspects of deliverables prior to project deployment.
• Develop strong relationship with third party partners for post launch initiatives and optimization (includes bi-weekly touchbases as needed).
• Document all business rules and requirements for all projects.
• Lead and conduct ongoing A/B testing plan to optimize site revenue and conversion.
• Have a strong understanding of Ecommerce platform, its capabilities/tools and being up to date on new product launches and educating team on how to use them.
• Identifying new opportunity and competitive landscape.
• Other tasks and projects as assigned.

Skills

Digital project management

Cross-functional teams

Agile methodologies

Stakeholder communication

Risk identification

Time management

Education

Post-secondary education in Business/IT/PM/E-commerce

Tools

Jira

Asana

Slack

Job description

As our E-Commerce Project Manager, you will be responsible for the delivery of all projects assigned to you from beginning to end as well as optimizing and tracking KPIs post launch. This is a temporary position for a mat leave replacement of 18-24 months. Your responsibilities will include, but are not limited to:

RESPONSIBLITIES:

• Act as a liaison between the business sector and the IT team and/or external suppliers to ensure that needs are well understood and deliverables meet expectations
• Identify, define, analyze and document business needs and rules with representatives from the business sector
• Participate in the definition of the testing strategy and validate the user test plan in collaboration with clients
• Ensuring successful delivery of ecommerce projects
• Managing time/ workflow while working on multiple projects at the same time
• Work closely and proactively with IT, UX designer and technical manager to have clear communication, includes scheduling meetings and providing meeting minutes
• Document project progress within ecom project list
• QA all aspects of deliverables prior to project deployment
• Develop strong relationship with third party partners for post launch initiatives and optimization (includes bi-weekly touchbases as needed)
• Document all business rules and requirements for all projects
• Lead and conduct ongoing A/B testing plan to optimize site revenue and conversion
• Have a strong understanding of Ecommerce platform, its capabilities/tools and being up to date on new product launches and educating team on how to use them.
• Identifying new opportunity and competitive landscape
• Other tasks and projects as assigned

WHAT YOU’LL NEED:

• Post-secondary education in Business, Information Technology, Project Management, E-commerce, or a related field;
• 5+ years of experience managing digital, e-commerce, or technology projects from planning through post-launch optimization;
• Proven experience working with cross-functional teams, including IT, UX, business stakeholders, and external vendors;
• Strong understanding of e-commerce platforms, digital technologies, website functionality, and online customer experiences;
• Exceptional project management, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment;
• Excellent communication, presentation, and relationship-building skills with the ability to influence stakeholders at all levels;
• Strong attention to detail and ability to proactively identify risks, opportunities, and solutions;
• Proficiency with Microsoft Office Suite and project management tools (Jira, Asana, Slack or similar considered an asset);
• Experience working in an Agile or hybrid project environment considered an asset;
• Excellent spoken and written communication skills in English; French is considered an asset;
• Ability to work in-office in Laval.

Artificial intelligence (AI) may be used to support certain stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.