Beauty Boutique Manager

Shoppers Drug Mart; Windsor; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a locally owned store that prioritizes customer service and community engagement. As a Beauty Boutique Manager, you will lead a team focused on achieving sales targets while providing exceptional service. This role emphasizes personal leadership, collaborative relationships, and a passion for results. You will utilize corporate tools to track sales and ensure staff are trained to meet beauty sales standards. Enjoy a supportive environment that values diversity and offers competitive pay, flexible schedules, and opportunities for personal development. This is your chance to make a meaningful impact in your community.

Benefits

Purchase Discount Program

Flexible Schedules

Online Learning through Academy

Qualifications

• Strong sales experience with proven ability to meet targets.
• Excellent communication and leadership skills.

Responsibilities

• Manage Beauty Boutique resources to maximize sales.
• Coach staff in selling techniques and customer service.

Skills

Sales Techniques

Customer Service

Team Leadership

Communication Skills

Planning and Decision Making

Education

High School Diploma

Experience in Retail

Tools

Sales Tracking Tools

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty Boutique department in order to maximize and achieve sales targets.

The ideal Beauty Boutique Manager will:

Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets

Sells to customers and coaches / mentors staff in selling skills

Ensures sales maximized through developing effective sales techniques

Ensures staff achieve productivity objectives

CUSTOMER SERVICE:

Always put the Customer first and provides superior customer service

Monitors and communicates CSI survey results and objectives with team members

Actively models the desired behavior with eClienteling to provide superior customer service

Books appointments for events and manages annual incremental event schedule

Promotes products through marketing and encourages use of the PC Optimum program

Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP:

Mentors, coaches, trains, and motivates staff

Creates an environment where “selling is fun”

Prepares performance appraisals in association with Front Store Manager

Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”

Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”

OPERATIONS:

Utilizes corporate sales tools to continuously track Sales

Ensures Cosmetic Operating Standards are in place

Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS:

Planning, Judgment and Decision Making

Independent thinking and decision making when dealing with issues related to customer’s needs

This position requires the ability to act upon tasks and goals outlined by management

Develops a yearly plan for personal development

Work in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE:

Sales experience with a proven track record of achieving sales goals

Cosmetic experience

Effective verbal and written communication skills

Customer service oriented

Previous experience in leading a team

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

J2WRTL

J2WFSM

J2WCXM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #ON

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage resources of the Beauty Boutique department in order to maximize and achieve sales targets.

The ideal Beauty Boutique Manager will:

Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

• Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets

• Sells to customers and coaches / mentors staff in selling skills

• Ensures sales maximized through developing effective sales techniques

• Ensures staff achieve productivity objectives

CUSTOMER SERVICE:

• Always put the Customer first and provides superior customer service

• Monitors and communicates CSI survey results and objectives with team members

• Actively models the desired behavior with eClienteling to provide superior customer service

• Books appointments for events and manages annual incremental event schedule

• Promotes products through marketing and encourages use of the PC Optimum program

• Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP:

• Mentors, coaches, trains, and motivates staff

• Creates an environment where “selling is fun”

• Prepares performance appraisals in association with Front Store Manager

• Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”

• Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”

OPERATIONS:

• Utilizes corporate sales tools to continuously track Sales

• Ensures Cosmetic Operating Standards are in place

• Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS:

• Planning, Judgment and Decision Making

• Independent thinking and decision making when dealing with issues related to customer’s needs

• This position requires the ability to act upon tasks and goals outlined by management

• Develops a yearly plan for personal development

• Work in conjunction with the Associate-Owner and Front Store Manager

EXPERIENCE:

• Sales experience with a proven track record of achieving sales goals

• Cosmetic experience

• Effective verbal and written communication skills

• Customer service oriented

• Previous experience in leading a team

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

J2WRTL

J2WFSM

J2WCXM

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #ON

About the company

Shoppers Drug Mart Corporation is a Canadian retail pharmacy chain based in Toronto, Ontario.