Operations And Compliance Coordinator Coordonnateur(trice) - Opérations Et Conformité

Strathmore Facilities Management Inc; Canada; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading provider of snow removal and commercial landscaping services in Canada is seeking an Operations and Compliance Coordinator. This role is crucial for ensuring operational success across Canada, focusing on internal coordination, compliance, and communication with various departments. The ideal candidate will have strong organizational skills and be bilingual in English and French. Join a dynamic team committed to employee well-being and growth opportunities.

Benefits

Competitive benefits

Group insurance

Wellness initiatives

Growth opportunities

Qualifications

• 3+ years of experience in operations coordination or compliance roles.
• Experience with CRM systems preferred.
• Bilingual in English/French.

Responsibilities

• Ensure distribution and adherence to operational processes and safety protocols nationwide.
• Conduct audits to verify compliance and flag issues to leadership.
• Prepare and organize service contracts, estimates, and site maps.

Skills

Organizational Skills

Communication

Bilingual (English/French)

Education

3+ years of experience in operations coordination or compliance roles

Tools

Microsoft Dynamics

Aspire

Microsoft Office Suite

Job description

Operations and Compliance Coordinator

Job Title:

Operations Specialist (60% Montreal / 40% Rest of Canada)

Location:

Based in Montreal with national coordination responsibilities

Job Type:

Full-Time

About us:

Strathmore is a leading provider of snow removal and commercial landscaping services in Canada. We have been delivering exceptional services for over 60 years to various clients, including businesses, universities, government agencies, and shopping centers. We pride ourselves on fostering a stimulating work environment that prioritizes employee well-being.

Strathmore has won dozens of prestigious landscaping awards over the years, setting the standard for excellence in the Canadian landscaping and snow removal industry.

We are also proud to be one of the most climate-friendly, culturally diverse, and employee-centric companies in Canada.

About the Role:

We are looking for a detail-oriented Operations and Compliance Coordinator to play a critical behind-the-scenes role in our operational success across Canada. This role focuses on internal coordination, ensuring that seasonal services run smoothly, safely, and in compliance with internal protocols. The ideal candidate is a strong communicator, highly organized, and confident navigating departments like HR, sales, finance, and operations.

Key Responsibilities:

1. Process Compliance & Execution (60%)

• Ensure distribution and adherence to operational processes and safety protocols nationwide
• Conduct audits to verify compliance and flag issues to leadership
• Manage seasonal readiness checklists and transitions (start/end of season)
• Document and communicate procedural changes, training staff as needed
• Act as liaison across departments to ensure proper hand-offs and rollouts
• Assist in generating job performance and customer feedback reports
• Monitor administrative compliance: permits, certifications, timesheets, equipment records
• Maintain organized digital and physical records

Reporting & Documentation (15%)

• Maintain accurate logs and records related to compliance, readiness, and performance
• Assist with internal reporting for senior leadership
• Support consistent documentation and standardization of operational processes

Proposal Preparation Support for Account Managers (15%)

• Prepare and organize service contracts, estimates, site maps, and scope documents
• Finalize client-ready documents and maintain updated records in CRM (Dynamics/Aspire)
• Ensure assigned crews meet licensing and training requirements for assigned sites

Training, Licensing & Security Clearance Tracking (10%)

• Maintain a master log of employee certifications and licenses
• Track expirations and coordinate timely renewals with supervisors
• Ensure compliance with mandatory safety training (with proper documentation)
• Coordinate background checks and security clearances with HR for sensitive contracts
• Identify training gaps and support workforce readiness

Qualifications:

• 3+ years of experience in operations coordination or compliance roles
• Experience with CRM systems (Microsoft Dynamics, Aspire) preferred
• Strong organizational and multitasking skills
• Excellent communication and cross-functional collaboration skills
• Bilingual in English/French
• Proficient with Microsoft Office Suite and document management systems
• Background in facilities, construction, snow/landscape, or similar industries is an asset
• Availability to travel within Canada (occasionally)

What we offer:

A dynamic and inclusive work environment with growth opportunities. Competitive benefits, including group insurance and wellness initiatives. A chance to play a key role in our company's success and expansion. A commitment to diversity, collaboration, and employee-focused initiatives.

If you enjoy working with different stakeholders and don't mind administrative work, we would love to hear from you! Apply today to join our growing team.

Coordonnateur(trice) - Opérations et conformité

Titre du poste : Coordonnateur(trice) - Opérations et conformité (60% Montréal / 40% Reste du Canada)

Lieu : Basé à Montréal avec des responsabilités de coordination nationale

Type de poste : Temps plein

À propos de nous :

Strathmore est l'un des principaux fournisseurs de services de déneigement et d'aménagement paysager commercial au Canada. Nous fournissons des services exceptionnels depuis plus de 60 ans à divers clients, notamment des entreprises, des universités, des agences gouvernementales et des centres commerciaux. Nous sommes fiers de favoriser un environnement de travail stimulant qui donne la priorité au bien-être des employés.

Strathmore a remporté des dizaines de prix prestigieux en matière d'aménagement paysager au fil des ans, établissant la norme d'excellence dans l'industrie canadienne de l'aménagement paysager et du déneigement.

Nous sommes également fiers d'être l'une des entreprises les plus respectueuses du climat, les plus diversifiées sur le plan culturel et les plus axées sur les employés au Canada.

À propos du rôle :

Nous sommes à la recherche d'un(e) Coordonnateur(trice) - Opérations et conformité axé sur les détails pour jouer un rôle essentiel dans les coulisses de notre succès opérationnel partout au Canada. Ce rôle est axé sur la coordination interne et veille à ce que les services saisonniers fonctionnent sans heurts, en toute sécurité et conformément aux protocoles internes. Le candidat idéal est un bon communicateur, très organisé et confiant qui navigue dans des départements tels que les RH, les ventes, les finances et les opérations.