Clinical Coordinator

Snore MD; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading sleep clinic in Victoria, BC is seeking a Clinical Coordinator to enhance patient experiences. This full-time role involves coordinating appointments, overseeing operations, and ensuring exceptional patient care. Candidates should have a background in office administration and a passion for helping others. Join a mission-driven team that values your contributions and offers competitive compensation.

Benefits

Competitive salary

Comprehensive benefits including health & dental

Industry-leading training program

Positive, mission-driven environment

Long-term career growth opportunities

Qualifications

• Experience in office administration and customer service required.
• Ability to commute to the clinic and work on site.
• Previous medical experience is advantageous.

Responsibilities

• Triaging patient referrals and coordinating appointments.
• Overseeing clinic operations, including inventory management.
• Providing support with insurance paperwork and administrative tasks.

Skills

Office administration

Customer service

Organization skills

Attention to detail

Computer skills

Education

Previous medical experience as a Medical Office Assistant (MOA)

Tools

MS Office

Google Suite

Job description

Clinical Coordinator (Victoria)

Locations: Fairfield & Shelbourne, (Vancouver Island) BC

Position: Full-time (5 days a week) | Monday to Saturday, 9:00 AM – 5:00 PM (Saturdays required)

Changing Lives for Good

About Us:

At Snore MD, we’re not just a world-class sleep clinic; we’re a team on a mission to change lives for good. With locations expanding across British Columbia and Alberta, we combine exceptional patient care with a collaborative, team-first environment.

Our goal is to provide a select group of highly qualified individuals with a truly unique opportunity to elevate their careers. If you’re passionate about helping people and making a difference in their lives, we want you to be part of our team!

We at Snore MD are looking for a CLINICAL COORDINATOR in our Clinics in Fairfield & Shelbourne on Vancouver Island, BC.

About the Role:

As a Clinical Coordinator at Snore MD, you will play a critical role in ensuring the success of our sleep apnea patient experience. Your responsibilities will include:

• Triaging patient referrals and coordinating appointments
• Communicating and collaborating with doctors, specialists, and allied healthcare professionals
• Overseeing clinic operations, including inventory management and processing sleep test equipment
• Providing support with insurance paperwork and administrative tasks

About You:

We’re looking for proactive, confident team members who are driven by passion for exceptional patient care. You would bring:

• Experience in office administration, coordination, and customer service
• Ability to commute to the clinic and work on site
• Ability to work 2 days in the Fairfield Clinic and 3 days in Shelbourne Clinic (or vice versa)
• Rock solid reliability, strong organization skills and exceptional attention to detail
• Positive ‘let’s do this’ attitude that’s turned on and turned up everyday
• Passion for providing exceptional patient care and building strong relationships
• Proficient in computer skills and experience in platforms like MS Office, Google Suite
• Previous medical experience as a Medical Office Assistant (MOA), clinic coordinator, or in a healthcare setting (physio, optometry, sleep clinic experience) is advantageous
• Eligibility to work in Canada (No work sponsorship required)
• A winning ‘I’ve got this’ confidence that your team and patients can depend on!

What We Offer:

At Snore MD, we believe in rewarding hard work and offering an inspiring, fulfilling career. Here’s what you can expect as part of our team:

• Competitive salary: $22.00 – $24.00 per hour + bonuses (up to $4.00 per hour monthly, totaling up to $26.00 – $28.00 per hour)
• Comprehensive benefits: Health & dental (including vision), RRSP matching, health club memberships, plus health and education spending accounts
• An industry-leading training program with online and in-clinic support to ensure your success
• A positive, mission-driven environment where you’re appreciated and empowered to make a difference
• Long-term career growth with opportunities to build a fulfilling 10+ year career in a thriving clinic
• Compensation for this role will be determined based on a variety of factors, including location, experience, education, and skill set, and may vary within the stated range.

If you’re ready to make a meaningful impact in the lives of our patients while advancing your career in a supportive and rewarding environment, we encourage you to apply. Join us at Snore MD and be part of something truly special!

Clinic Coordinator / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / CSR